Problem with resolution

edited September 2017 in The Wolf Among Us

Sorry for my bad english and (maybe) wrong thread. I'm not english, i'm italian.

I have a problem with this game: i change resolution because, also was good, it wasn't full hd (1980x1080). The original resolution was 1000 x i don't know, i change with 1700 x i don't know (sorry again). Obvious there's a problem: when i start the game, monitor became all white, and i can't do anything. Is always white. I try to unistall game and install again, but the problem remain.

This game is in Steam library, maybe i can change setting here (but, again, i don't know)
Do you have a solution?

Thanks a lot

Comments

  • If you haven't already played part of the game then it should be safe to delete the folder where all your save files and settings are located which will then create a new default file with a working resolution when you next start the game.

    To do this got to C:\Users\Your Name\Documents\telltale games\The Wolf Among Us and delete all the files in that folder.

    If you have save files you don't want to loose then i think you need to delete the files called prefs.prop or IN_preferences

    If you do attempt to do anything you are not sure of make sure to backup your files first so if anything goes wrong you can restore them.

  • Thanks but there is a big problem.
    I delete all files in the folder, but when i start the game is always white monitor.
    I exit from the game, i go to C:\Users\Your Name\Documents\telltale games\The Wolf Among Us the file emerge again, also the file was delete before.
    So, also the file i delete (forever) , the file return.

    How i fix?

    OzzyUK posted: »

    If you haven't already played part of the game then it should be safe to delete the folder where all your save files and settings

  • That seems slightly strange that it isn't working as it worked when i had a similar issue.

    The only other thing i can recommend is contacting Telltale support to see if they can help.

    craster posted: »

    Thanks but there is a big problem. I delete all files in the folder, but when i start the game is always white monitor. I exit

  • Thanks

    OzzyUK posted: »

    That seems slightly strange that it isn't working as it worked when i had a similar issue. The only other thing i can recommend

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