The Problem that comes with[out] Payoff
So one aspect of these games that seems to play a major role in how people view them, the characters, and it's stories is the idea that there should be payoff. That anything should lead into something notable in order to qualify as being any good. That a good narrative should be comprised of arcs that are ultimately meaningful and climactic.
This can probably be considered a factor in the quality and/or controversy behind how people view and react to the various elements that make up these games. Some might say that an enjoyable sense of conclusion is why characters like Kenny, Clementine, and of course Lee are generally considered to be great. By contrast, many of the same may also lobby a failure to deliver in a similarly satisfying impact to be a general flaw in characters like Carlos, Gabe, and Lilith. And by either token, there are others who could make the argument that this mentality is ultimately problematic or at least make the case that lack of such a feeling is more a result of the execution rather than the idea.
How important do you think the concept of payoff truly is in the context of this series and/or others?
What are some things that you feel either deliver or fall short?
How would one be able to improve upon them?
Would such things, especially some of the more generally flawed elements, be better overall by simply having a conclusion?