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BTTF backtothefuture101.exe has stopped working

posted by skilly1234 on - last edited - Viewed by 1.1K users
I am unable to get the game running via a Steam install under windows 7. My PC is well above the min specs.

This is what is happening, it starts up fine I can goto the options etc where I have tried running at 640x480/turning off all the options/running windowed etc, but whatever I do when I start a new game I get this message first...

image

Then no matter what option I click I then get hit with this...

image

I have tried a full uninstall reinstall and navigating to C:\Program Files\Steam\steamapps\common\back to the future ep 1\BackToTheFuture101.exe and running as admin ad in windows XP/Windows Vista compatibility mode but still no joy.

Anyone have any idea what is going on?

Edit: here is some output from dxdiag:

------------------
System Information
------------------
Time of this report: 12/24/2010, 00:53:16
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA785GMT-UD2H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 3326MB RAM
Page File: 1541MB used, 5110MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

---------------
Display Devices
---------------
Card name: Radeon X1950 Pro
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x7280)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7280&SUBSYS_00000000&REV_9A
Display Memory: 1917 MB
Dedicated Memory: 510 MB
Shared Memory: 1407 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
Driver File Version: 8.14.0010.0647 (English)
Driver Version: 8.591.0.0
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 2/25/2009 21:18:08, 3839488 bytes
WHQL Logo'd: Yes
5 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator
    Can you please post/attach the complete dxdiag output?

    You graphics card is not supported by AMD under Windows 7, but you can try updating to this driver.

    Afterwards i would also try a clean boot.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. Click on OK
    8. Click Restart.
    9. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

    Based on Will's post
  • DjNDB;429202 said:
    Can you please post/attach the complete dxdiag output?

    You graphics card is not supported by AMD under Windows 7, but you can try updating to this driver.
    [/URL]
    Dude thanks for your help but this is a bit suspect advice.

    My graphics card is supported under windows 7, windows even comes with certified AMD drivers for it built in.

    AMD/ATI did stop however updating the card in there latest driver packs, including the one you linked but I have the very latest drivers for it before that happened.

    This same setup card runs Crysis and Modern Warfare 2 no probs.

    Here is the full dxdiag though:

    Time of this report: 12/24/2010, 14:59:58
    Machine name: 7-PC
    Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-MA785GMT-UD2H
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~2.8GHz
    Memory: 4096MB RAM
    Available OS Memory: 3326MB RAM
    Page File: 2150MB used, 4500MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Radeon X1950 Pro
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x7280)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_7280&SUBSYS_00000000&REV_9A
    Display Memory: 1917 MB
    Dedicated Memory: 510 MB
    Shared Memory: 1407 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: M1717A
    Monitor Id: GSM4424
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: HD15
    Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
    Driver File Version: 8.14.0010.0647 (English)
    Driver Version: 8.591.0.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 2/25/2009 21:18:08, 3839488 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-31C0-11CF-3761-0A203BC2C535}
    Vendor ID: 0x1002
    Device ID: 0x7280
    SubSys ID: 0x00000000
    Revision ID: 0x009A
    Driver Strong Name: oem2.inf:ATI.Mfg:ati2mtag_R580:8.591.0.0:pci\ven_1002&dev_7280
    Rank Of Driver: 80F60003
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: Radeon X1950 Pro
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x7280)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_7280&SUBSYS_00000000&REV_9A
    Display Memory: 1917 MB
    Dedicated Memory: 510 MB
    Shared Memory: 1407 MB
    Current Mode: 1360 x 765 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: Mstar Demo
    Monitor Id: MST0B01
    Native Mode: 1280 x 720(p) (60.000Hz)
    Output Type: DVI
    Driver Name: atiumdag.dll,atiumdva.cap,atitmmxx.dll
    Driver File Version: 8.14.0010.0647 (English)
    Driver Version: 8.591.0.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 2/25/2009 21:18:08, 3839488 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-31C0-11CF-3761-0A203BC2C535}
    Vendor ID: 0x1002
    Device ID: 0x7280
    SubSys ID: 0x00000000
    Revision ID: 0x009A
    Driver Strong Name: oem2.inf:ATI.Mfg:ati2mtag_R580:8.591.0.0:pci\ven_1002&dev_7280
    Rank Of Driver: 80F60003
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/13/2009 23:51:47, 304128 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/13/2009 23:51:47, 304128 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 23:51:47, 304128 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/13/2009 23:51:47, 304128 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Comfort Curve Keyboard 2000
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x00DD
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4398
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/13/2009 23:52:09, 258560 bytes
    | Driver: usbd.sys, 7/13/2009 23:51:05, 5888 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Microsoft USB Comfort Curve Keyboard 2000 (IntelliType Pro)
    | Vendor/Product ID: 0x045E, 0x00DD
    | Matching Device ID: hid\vid_045e&pid_00dd&mi_00
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/13/2009 23:45:09, 28160 bytes
    | Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 23:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/14/2009 01:20:36, 42576 bytes
    |
    + Microsoft USB Comfort Optical Mouse 1000 (IntelliPoint)
    | Vendor/Product ID: 0x045E, 0x00F6
    | Matching Device ID: hid\vid_045e&pid_00f6
    | Upper Filters: Point32
    | Service: mouhid
    | Driver: point32.sys, 7/21/2010 16:52:14, 40848 bytes
    | Driver: mouhid.sys, 7/13/2009 23:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes
    | Driver: wdfcoinstaller01009.dll, 7/21/2010 16:52:14, 1461992 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/14/2009 01:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/13/2009 23:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/14/2009 01:20:44, 41552 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 66.0 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: Hitachi HDP725050GLA380 ATA Device

    Drive: Z:
    Free Space: 19.1 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: SAMSUNG HD501LJ ATA Device

    Drive: F:
    Model: ELBY CLONEDRIVE SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 23:11:26, 108544 bytes

    Drive: D:
    Model: TSSTcorp CD/DVDW TS-H552B ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 23:11:26, 108544 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_96011022&REV_00\3&18D45AA6&0&00
    Driver: n/a

    Name: Radeon X1950 Series Secondary (Microsoft Corporation - WDDM)
    Device ID: PCI\VEN_1002&DEV_72A0&SUBSYS_00000000&REV_9A\4&2CFC99C&0&0110
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0882 (English), 2/25/2009 22:59:51, 4385792 bytes
    Driver: C:\Windows\system32\DRIVERS\ativcaxx.cpa, 6/10/2009 21:19:15, 328162 bytes
    Driver: C:\Windows\system32\DRIVERS\ativcaxx.vp, 6/10/2009 21:19:15, 929 bytes
    Driver: C:\Windows\system32\DRIVERS\ativvpxx.vp, 6/10/2009 21:19:15, 52400 bytes
    Driver: C:\Windows\system32\DRIVERS\ativpkxx.vp, 6/10/2009 21:19:15, 2096 bytes
    Driver: C:\Windows\system32\DRIVERS\ativokxx.vp, 6/10/2009 21:19:15, 2096 bytes
    Driver: C:\Windows\system32\DRIVERS\ativdkxx.vp, 6/10/2009 21:19:15, 2096 bytes
    Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0647 (English), 2/25/2009 21:18:08, 3839488 bytes
    Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0218 (English), 2/25/2009 20:56:42, 4944896 bytes
    Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0023 (English), 2/25/2009 20:42:42, 51712 bytes
    Driver: C:\Windows\system32\atiumdva.cap, 2/25/2009 20:56:01, 151824 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:14, 20480 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
    Driver: n/a

    Name: Radeon X1950 Pro
    Device ID: PCI\VEN_1002&DEV_7280&SUBSYS_00000000&REV_9A\4&2CFC99C&0&0010
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0882 (English), 2/25/2009 22:59:51, 4385792 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 2/25/2009 20:29:22, 53248 bytes
    Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0647 (English), 2/25/2009 21:18:08, 3839488 bytes
    Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0218 (English), 2/25/2009 20:56:42, 4944896 bytes
    Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0021 (English), 2/25/2009 21:34:55, 159744 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 1/8/2009 19:25:27, 181944 bytes
    Driver: C:\Windows\system32\amdpcom32.dll, 7.14.0010.0023 (English), 2/25/2009 20:42:42, 51712 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1032 (English), 2/25/2009 20:42:17, 135168 bytes
    Driver: C:\Windows\system32\atiumdva.cap, 2/25/2009 20:56:01, 151824 bytes
    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 2/25/2009 21:34:25, 12288 bytes
    Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4222 (English), 2/25/2009 21:32:54, 733184 bytes
    Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4178 (English), 2/25/2009 21:34:08, 278528 bytes
    Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2550 (English), 2/25/2009 21:34:41, 348160 bytes
    Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0004 (English), 2/25/2009 21:34:31, 274432 bytes
    Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 2/25/2009 21:34:19, 43520 bytes
    Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3343.29896 (English), 2/25/2009 21:36:33, 442368 bytes
    Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.8543 (English), 2/25/2009 21:04:46, 11513856 bytes
    Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0227 (English), 2/25/2009 20:36:20, 3235840 bytes
    Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0227 (English), 2/25/2009 20:38:12, 53248 bytes
    Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0227 (English), 2/25/2009 20:37:59, 53248 bytes
    Driver: C:\Windows\system32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 17:51:43, 118784 bytes
    Driver: C:\Windows\atiogl.xml, 12/29/2008 19:35:28, 15485 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:14, 41472 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 23:52:09, 258560 bytes

    Name: DVB-TV 878 Digital Tuner Driver
    Device ID: PCI\VEN_109E&DEV_036E&SUBSYS_00011822&REV_11\4&35E69562&0&30A4
    Driver: C:\Windows\System32\Drivers\878BDA.sys, 1.02.0003.0008 (English), 12/29/2009 03:18:33, 86016 bytes
    Driver: C:\Windows\system32\drivers\BdaSup.sys, 6.01.7600.16385 (English), 7/13/2009 23:51:23, 12288 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&D
  • User Avatar Image
    DjNDB Moderator
    Next thing i would try is disabling your second display. Some earlier TTG games had problems with multiple displays on ATI cards.
    skilly1234;429303 said:
    Dude thanks for your help but this is a bit suspect advice.

    My graphics card is supported under windows 7, windows even comes with certified AMD drivers for it built in.

    Card name: Radeon X1950 Pro
    Driver Model: WDDM 1.0
    You probably already have an earlier Version of the same driver, since it also only runs on WDDM 1.0. From the driver page:
    Note: AMD’s DirectX 9 ATI Radeon graphics accelerators are not officially supported under Windows 7. If the user chooses to, they can install the ATI Catalyst Windows Vista graphics driver under Windows 7. Please be aware that none of the new Windows 7 graphics driver (WDDM 1.1) features are supported (as the Windows Vista level graphics driver is limited to WDDM 1.0 level support). Using the ATI Catalyst Windows Vista driver under Windows 7 is not officially supported by AMD, and as such AMD will not provide any form of customer support for users running in this configuration
    So updating is not that absurd.
  • DjNDB;429338 said:

    So updating is not that absurd.
    What am I going to upgrade to?

    Good job I did all my graphics card stuf pre AMD when ATI still had some windows 7 love.

    really all of this though, things like not working on dual displays sounds like a bug with the actual game more than anything?
  • User Avatar Image
    DjNDB Moderator
    skilly1234;429756 said:
    What am I going to upgrade to?

    Good job I did all my graphics card stuf pre AMD when ATI still had some windows 7 love.

    really all of this though, things like not working on dual displays sounds like a bug with the actual game more than anything?
    I was referring to the graphics driver i linked to above.

    I don't know if that bug still exists, that's why it's worth a try. Anyway, this is about getting the game to work on your system.
    If it works with only one Display, i suggest you report the bug to [email]support@telltalegames.com[/email].
This discussion has been closed.