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Maybe this will get me an answer....

posted by cornekievit on - last edited - Viewed by 211 users
[issue-54519]
Almost a year ago i pre-ordered Jurassic Park.

Your Order ID: 600112670984979
Total Cost: $29.99

I didn't get any kind of notification the games became available.
I did get the refund e-mail, where didn't hear anything about since that e-mail.

Jurassic Park Pre-Order Customers: A Message From Telltale CEO Dan Connors

Now i've sent to e-mails, and only got back a auto-reply on the second:
Re: Your Telltale support issue has been received [issue-54519]

waiting for an answer this time...

Regards,

Corné

01/16/2012, 06:32 pm #2
Michael Parks
Telltale Team



Join Date: Oct 2011
Location: Petaluma, CA
Posts: 576

As I said in reply to your emails, that order was automatically canceled in April, at which point you were sent a full refund. You also received a voucher in the email from Dan Connors for a free season of any of our games, including Jurassic Park.

I've replied to two of your emails with that information, so please clarify what your issue is.

01/18/2012, 09:16 am #3
cornekievit
Junior Member

Join Date: Apr 2011
Posts: 4

I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...

01/18/2012, 09:17 am #4
cornekievit
Junior Member

Join Date: Apr 2011
Posts: 4

I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...

01/23/2012, 04:07 pm #5
cornekievit
Junior Member

Join Date: Apr 2011
Posts: 4

After checking my pay pal account i found out that there was no refund at all... I never got those e-mails, and i didnt get another game, or anything, so is this solvable?
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