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I have a question

posted by crystal_525 on - last edited - Viewed by 430 users
Hi,
I tried pay for my order with PayPal but money are back on my account in Paypal.

On what e-mail I must send the money ?

The game that I ordered is at my computer.

My order number is #600145707486247

Please quick reply.
7 Comments - Linear Discussion: Classic Style
  • Can you clarify what your issue is, please? There doesn't appear to be anything wrong with that order.
  • How can I pay for my order ?
  • There doesn't appear to be any issue with that order. It's complete in our system. The games are on your account and the DVD was shipped out last year. If you didn't receive the disc, please let me know, because I'm not clear on what your issue is.
  • Did you receive money for my order?
    Are you sure you have an account on PayPal?

    It is not clear to me, because I tried to send money order with my PayPal account for you, but money was not received and returned to my account.
  • That order was paid for and completed on December 17'th, 2011.
  • Order #600145707486247 | Placed December 17, 2011


    Back to the Future Full 5 Game Series + Collector's DVD
    Quantity: 1 $9.99

    Paid Via: PayPal Sub-Total: $9.99
    Tax: $0.00
    Shipping: $14.35
    Total: $24.34

    Today I sent the money through PayPal.
    Please receive the money.
    The money I sent to the email address [email]support@telltalegames.com[/email].
    Please write if you have received the money.
  • Again, that order was paid for and completed in December of last year. The order process through our site is automated. We don't accept money directly via any of our email addresses.

    The order was paid for. You don't need to pay for it again. It's a completed order.

    Thanks,
    Michael
This discussion has been closed.