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Cannot order Sam & Max DVD

posted by Soultaker on - last edited - Viewed by 291 users

I tried to order the season 1 DVD today, but at the final stage, I get an error message reading "There was a problem with your order, please try again." (and nothing else). Trying again didn't work.

Some additional information that might be useful to find the root of the problem:
- I used the order ID from my season 1 order (through the URL supplied in the e-mail) to pay only for shipping;
- I entered an international billing/shipping address (in the Netherlands);
- I used a MasterCard credit card to pay;
- I tried using recent versions of Konqueror and Firefox, but both give the same error.

Any idea about what goes wrong? Was I just too fast and can't I order the DVD yet? Or is it supposed to work already?
1 Comment - Linear Discussion: Classic Style
  • Hi,

    Please send an email to [email][/email] (if you haven't already) and we'll get this straightened out for you.
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