Game keeps reverting back to episode 1

Just to get this out of the way, I love this game and for me it's game of the year but recently ever time I try to play a save file I am reverted back to episode 1 and this didn't happen just once. 8 freaking time I have played through the game now the furthest I have got so far because of it is when you talk to Chuck on the train. This is only recently I have beaten episode 4 (I also have the achievement glitch.) Please can I have a fix for this I am a huge fan of the game and I have played every episode on release and I just don't have the time to beat the game another few times. I am using the xbox 360 version and I have downloaded the recent patch.

Comments

  • MattPMattP ModeratorTelltale Staff
    edited November 2012
    We are still ivnestigating this issue and hope to find a solution soon. Can you please give me some more detail on what you did before experiencing this issue? For instance, did this occur during gameplay, loading a save or otherwise? If after loading a save, how did you shut down the last time you played? Did you use the Pause Menu, Main Menu, or the Xbox Home button? Any detail will greatly help. Thank you.
  • edited November 2012
    Matt appreciate the prompt reply.

    This occurred in all instances when I was starting the game up from attempting to load my last save. It breaks at the same spot, too, as described above. I always shut down pause menu > exit game.

    That help?

    Brian
  • edited November 2012
    I am having the same issue.. I was at the point in Chapter 3 when you come across the train blocking the way. I entered the boxcar and decided to stop playing.. I shut off my xbox by exiting the game through the start menu and closing the xbox from the dashboard.

    When revisiting my game it said continue under Chapter 3.. when I clicked continue it started chapter 1..

    Please help.. I do not want to lose my progress.
  • edited November 2012
    i recently purchased episode 3 of the walking dead, i played through a bulk of the episode, reached an autosave and decided to finish the next day, the next day i went to start chapter 3 and the game reverted me all the way back to chapter 1 i tried getting back my progress several times until the game started chapter 3 from the beginning i decided this was better than playing whole game from the beginning so i replayed the chapter i shut it off again and the next time i started it kept reverting me back to chapter what the heck, i hate the walking dead the i find the show and the comic boring but i love this game but this glitch makes your wonderful product a waste of time effort and money if you do not fix this problem soon i will never buy or recomend another one of your works ever again.
  • edited November 2012
    If you have a 3rd slot on episode one copy your 1st slot into the 3rd slot it worked for me
  • edited November 2012
    i moved saves from slot 1 to slot 3 and the game loaded chapter 3 from the begining but now kenny is talking to me like i took the supplies even though i didnt and the stats from chapter 2 say i didnt take the supplies, i like this game, a lot but chapter 3 came out a couple of months ago and you havent addressed this problem and other issues i think it says a lot about what you think of your customers that your willing to put a faulty product on the market and offer no update, i will tell all my friends on xbl not to support you, my niece wanted back to the future, guess what you can kiss that good bye, my brother and roommate both saw this glitch today and said the game looks cool but no way would i put myself through that i wont stop until you give us the quality i know your capable of
  • edited December 2012
    i bought the game on disc and i have the same prob
  • MattPMattP ModeratorTelltale Staff
    edited December 2012
    A Title Update was released this past weekend that will resolve this issue.
  • edited December 2012
    gtichy wrote: »
    I am having the same issue.. I was at the point in Chapter 3 when you come across the train blocking the way. I entered the boxcar and decided to stop playing.. I shut off my xbox by exiting the game through the start menu and closing the xbox from the dashboard.

    When revisiting my game it said continue under Chapter 3.. when I clicked continue it started chapter 1..

    Please help.. I do not want to lose my progress.



    Exactly the same place in the game and the way I turned it off, then when I next come back to play says loading last save and takes me to the beginning of episode 1!
    Can't simply be coincidence can it? Please help because I don't really want to start again until the problem is fixed :'(
  • edited December 2012
    gtichy wrote: »
    I am having the same issue.. I was at the point in Chapter 3 when you come across the train blocking the way. I entered the boxcar and decided to stop playing.. I shut off my xbox by exiting the game through the start menu and closing the xbox from the dashboard.

    When revisiting my game it said continue under Chapter 3.. when I clicked continue it started chapter 1..

    Please help.. I do not want to lose my progress.

    I'm having the same problem at this point too. I have the latest patch, which was supposed to fix the problem. When I load the save I can still see my stats from Episodes 1 and 2, and it'll let me select 'play' on 1, 2 and 3 (I haven't downloaded 4 and 5 yet) but no matter what I do, I get sent back to the start of Episode 1. It suggests to me that my save still exists but for some reason the game's not reading it correctly, or something? It's really really irritating - more than that, actually. I've been really loving the game up until now, and I don't want to have to start again if I can help it - kind of defeats the object of player choice :(

    I'm playing on Xbox 360 too, by the way, if that matters. And as far as I can remember, when I quit out I went through the main menu first, which is what I generally do.
  • edited December 2012
    I have now lost all the progress I made in Episode 2, and have been sent back to the beginning of Episode 1. :(
  • MattPMattP ModeratorTelltale Staff
    edited December 2012
    When did you install the Title Update? Were you online (xbox live) or offline when this occurred? When you played Episode 2 were you online or offline?
  • edited December 2012
    I installed the Title Update yesterday. Episode 2 worked just fine then, even when playing offline.

    When I tried to continue playing Episode 2 today, it threw me back to the beginning of Episode 1 and saved over my Episode 2 progress.
  • edited December 2012
    I am also experiencing this issue. I have the title update, and I have pre-existing saves from the downloadable version. I copied the save onto a USB stick to experiment with.

    My first attempt was to rewind to Chapter 4 of Episode 3. This reverted to episode 1.

    I then deleted the save and copied the old one over again, and made copies into the 3 slots. The outcomes were:

    1 - Rewind to Chapter 3, episode 3 - Reverted
    2 - Start Episode 2 - Reverted
    3 - Rewind to Chapter 6, Episode 4 - Reverted

    So to summarize, any attempt to play the game with saves on a USB stick resulted in reverting to Episode 1. I then loaded my original saves from the hard drive (120GB) and made copies. Results:

    1 - Original save, didn't try
    2 - Rewind to Chapter 3, Episode 3 - Worked.
    3 - Start Episode 2 - Worked.

    So it seems to me your glitch is likely related to saves on USB sticks. In addition, I had no issues with performance glitches as other posters have mentioned.
  • MattPMattP ModeratorTelltale Staff
    edited December 2012
    Thank you for that information.

    Can anyone else who is experiencing this issue let me know if you have either your profile, save, or the game (any or all episodes) installed on a USB drive. Alternatively, has anyone replaced their hard drive or is using an aftermarket hard drive (purchased on ebay, for instance) from a generic manufacturer (not an official microsoft hard drive)?
  • edited December 2012
    MattP wrote: »
    Thank you for that information.

    Can anyone else who is experiencing this issue let me know if you have either your profile, save, or the game (any or all episodes) installed on a USB drive. Alternatively, has anyone replaced their hard drive or is using an aftermarket hard drive (purchased on ebay, for instance) from a generic manufacturer (not an official microsoft hard drive)?

    As stated above, I'm encountering the issue but I don't use USB drives at all. All of my saves - not just for TWD but for everything, including my profile - are stored on an official Xbox 360 hard drive (I believe it's 120GB, it came bundled with an Elite SKU two or three years back). It's got somewhere in the region of 50ish GB of free space. I have Episodes 1, 2 and 3 downloaded onto the drive, and I've only used one save slot. It's titled 'Episode 1' but I managed to get up to the outside of the train in Episode 3 before it reverted. I can see my stats from Episodes 1 and 2, so obviously the data must still be there but the game can't access it for some reason. It won't let me rewind into any Episode, though. I haven't touched the game since it did this, which was on Thursday. I always play with my Xbox connected to Live too, and I have the latest patch (unless there's suddenly one that's been released since Thursday, obviously!)

    I really hope that the problem can be resolved, because I genuinely love the game, but I'm hesitant to play through it all again if there's the chance I'm just going to get thrown back to the start again. Thanks :)
  • edited December 2012
    I've also had this issue. I suffered the game-breaking switch 9 glitch that's been detailed in other threads, and couldn't get round it no matter how much I tried, so I downloaded episode 4 and 5 and restarted my Xbox, as mentioned. The game started at Episode 1 again, and wiped out my save. I played through episodes 1 and 2 again, with no problems at all, but then as soon as I tried to play Episode 3, it reverts back to the first Episode again. Also my stats for Episode 2 seem to have been wiped, but the Episode 1 stats are still there for some reason.

    Yeah, I know I posted this in the other thread too, but damn I am fuming right now. This is such a great game, which I loved, RUINED by technical issues I'd be ashamed to see on a Windows 3.1 FMV game. Plus, I've just wasted my money buying episodes I may never get to play, in an act of good faith which completely backfired on me. No wonder people pirate games so much these days.
  • edited December 2012
    I'm having this exact same issue! My thread never got replied to for some reason though so I'll try here I guess. I'm playing on the digital version on Xbox 360S. I have the patch, I have deleted and redownloaded the game episodes several times. It didn't used to do this. After 2 I put off playing the game until all 5 episodes came out. Since then I've now attempted to play this 10 times now since episode 5 came out.

    I play through the game normally, I've completed all the way up to the start of episode 4. However, every single time I quit the game, it reverts. I load up the game, select my save file, and I hit continue, but instead of continuing it starts me at the very beginning of the game. I have over a 190GB free on my hard drive, I've done cache deletes, everything. Are you guys doing anything to fix this issue? Because as it stands I have a game that I can't continue.
  • edited December 2012
    This is a work around not a solution. I found this by accident...My episodes were not loading correctly as so many have after playing 2 and then 1 started to load when I continued I got out and started to play something else. When I later went back to Walking Dead...it let me into 3...had the same problem with 3 when I continued it loaded 1 then just to check I got out and loaded another game (Crysis2) then went back right away to Walking Dead disc and it let me load 4 had all my choices correct...Did not play 5 yet but, plan to tonight...Don't know if this is just a fluke or what but, it worked for me and I was able to continue to play
  • edited December 2012
    MattP wrote: »
    Thank you for that information.

    Can anyone else who is experiencing this issue let me know if you have either your profile, save, or the game (any or all episodes) installed on a USB drive. Alternatively, has anyone replaced their hard drive or is using an aftermarket hard drive (purchased on ebay, for instance) from a generic manufacturer (not an official microsoft hard drive)?
    I am playing on my xbox 360 with 250 GB harddrive. I experienced trouble with my game reverting to episode 1 when I went to 2. I took the game out to play something else after a while I put walking dead back in and played 2 then when I went to continue to 3 had the same problem with the game reverting to 1 I then loaded another game(Crysis2) into my xbox 360 and then went directly back to Walking Dead abd the game let me load 3 . I don't know if this makes any sense but, it worked maybe that will give you some kind of idea what you are dealing with.
  • edited December 2012
    I'm still having the problem where the game sends me back to Episode 1 every time I relaunch it, but luckily I keep a backup save now, and overwriting the reset save in slot 1 with the backup file from slot 2 seems to work fine, until I exit the game and then relaunch it later, then it sends me back to episode 1 again. So, I just rinse and repeat. It's very annoying, and still not acceptable that a game could be put out with such a glaringly obvious bug, but it is workable until a patch comes out. At least I can play the damn thing now.

    And MattP, no, I've never replaced my hard drive and do not use a USB device.
  • edited December 2012
    I have the same problem i start chapter 3 today and i use the pencil to scribble and activate the 6 and 5 panel on the wall after that a try to fix engin compartment but 9 panel dosent work i can turn him. i try reload from last checkpoint but its same thing the bug continu.

    I have chapter 1 2 3 instaled on my (xbox 360 120 go).
    I finish chapter 2 and wait generic and preview of chapter 3 after i go back on menu and instaled the 3 yesterday after i go back on xbox home with exit button, today i start chapter 3 and i have this problem with engin compartment.

    And i am connect on xbox live every time when i play so i have recent patch and i buy and download the game on xbox live marketplace.

    Thanks for the help to fix it.
  • edited December 2012
    I had just finished episode 5, and was heading into episode 6, when I had a last minute change of heart for one of my actions. I went back and rewinded to episode 5: for whom the bell tolls, and it took me all the way back to episode 1: chapter 1.

    When I exit and return to the play screen, it shows that I can start the game at episode 2, chapter 1.

    I am on the xbox version of the game, using a stock hdd. No modifications.

    This is incredibly disappointing.
  • edited December 2012
    Playing on a 360 with MS original elite HD. Profile on harddrive.

    Playing online. Came to episode three in the train and about to start the engine. Ended up in a loop where I couldn't move and only having the "start the engine instruction" flash past me once pressing 'B'. Used exit game to get out and shut down. Started again this evening and had an update prompted. Entered the game as usual and Episode/Chapter 1 starts. Looking at the only save and it says Ep 1 now...

    Wasn't planning on replaying the game this early so a bit frustrating. Great game so far though a part from this...
This discussion has been closed.