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TWD - episode 2 won't download, is refund possible?

posted by saxomophone on - Viewed by 411 users
Hi. After looking through the forum it does seem that I am not the only one dealing with this particular issue.

I purchased the entire game for MAC (paid the full $25) and played episode one fine. Now I tried to download episode two but the first time it reached over 60% before telling me there was a connection issue and that I should try again. Which is what I did 4 TIMES and still can't get past the 15% download before the game/application freezes and crashes.

I looked around and saw alternatives download but I can't find the file I'm supposed to delete/save and tbh I just want to play the game. I shouldn't have to download scripts, files, that are not even an official solution for something that I paid for.

At this point I am wondering if there is any way to get a refund? I tried to look on the site, in the purchase section but there is nothing, no e-mail to contact (unless I missed it) and nothing on the forum about it there.

Thank you for answering me asap.
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