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Poker Night 2 - Click Anywhere to Start, then crashes

posted by Cid the Ninja on - last edited - Viewed by 2.5K users
It'll seem to launch just fine. After the clicking part, the "connecting..." and "loading...", you can hear the new music playing while the screen goes black and the right side of the screen that wasn't a part of the poker chip rolling animation flashes white before crashing. Please tell me Telltale is going to do something about this. There are plenty of people on steam forums that are having this same problem and still haven't found a fix to it. People with sufficient graphics/video cards are having the problem too. I use a laptop that runs on Windows XP and can play other Steam games like Poker Night 1, TF2, Portal and plenty others just fine, (I have the latest DirectX too, I don't see why this shouldn't work on mine.
10 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator
    Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
  • ------------------
    System Information
    ------------------
    Time of this report: 5/1/2013, 22:56:52
    Machine name: ************
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130307-0423)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 1545
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz (2 CPUs)
    Memory: 3546MB RAM
    Page File: 895MB used, 4532MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: The file vrtaucbl.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
    Display Memory: 1024.0 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: igxprd32.dll
    Driver Version: 6.14.0010.5420 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 8/28/2012 18:34:36, 58368 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: igxpmp32.sys
    Mini VDD Date: 8/28/2012 18:34:36, 2019200 bytes
    Device Identifier: {D7B78E66-6902-11CF-B466-A022A6C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x02AA1028
    Revision ID: 0x0007
    Revision ID: 0x0007
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: IDT Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_102802AA&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: sthda.sys
    Driver Version: 5.10.6162.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/2/2009 22:26:16, 1550547 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Full
    Cap Flags: 0xB5B
    Min/Max Sample Rate: 48000, 48000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Description: Virtual Cable 1
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: EuMusDesign_VAC_WDM
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: vrtaucbl.sys
    Driver Version: 4.10.0000.2961 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 9/5/2011 03:54:26, 61096 bytes
    Other Files:
    Driver Provider: EuMus Design
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 200, 1000000
    Static/Strm HW Mix Bufs: 20, 19
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Virtual Cable 1
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: vrtaucbl.sys
    Driver Version: 4.10.0000.2961 (English)
    Driver Attributes: Final Retail
    Date and Size: 9/5/2011 03:54:26, 61096 bytes
    Cap Flags: 0x41
    Format Flags: 0xFFF

    Description: IDT Audio
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: sthda.sys
    Driver Version: 5.10.6162.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/2/2009 22:26:16, 1550547 bytes
    Cap Flags: 0x41
    Format Flags: 0xCC0

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Virtual Cable 1, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC526
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2936
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/14/2008 08:15:38, 59520 bytes
    | Driver: usbd.sys, 4/14/2008 08:00:00, 4736 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/14/2008 08:48:02, 52480 bytes
    | Driver: kbdclass.sys, 4/14/2008 08:09:48, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 13:43:22, 40840 bytes
    | Driver: kbdclass.sys, 4/14/2008 08:09:48, 24576 bytes
    |
    + Dell Touchpad
    | Matching Device ID: *pnp0f13
    | Upper Filters: ApfiltrService
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/14/2008 08:48:02, 52480 bytes
    | Driver: mouclass.sys, 4/14/2008 08:09:48, 23040 bytes
    | Driver: Apfiltr.sys, 3/31/2009 18:18:30, 192048 bytes
    | Driver: Vxdif.dll, 3/31/2009 18:18:58, 107622 bytes
    | Driver: Apoint.exe, 3/31/2009 18:18:34, 217088 bytes
    | Driver: ApntEx.exe, 3/31/2009 18:18:32, 49152 bytes
    | Driver: Apoint.dll, 3/31/2009 18:18:32, 1527808 bytes
    | Driver: Elprop.dll, 3/31/2009 18:18:44, 102400 bytes
    | Driver: EzAuto.dll, 3/31/2009 18:18:54, 57344 bytes
    | Driver: Uninstap.exe, 3/31/2009 18:18:58, 229376 bytes
    | Driver: ApInst.dll, 3/31/2009 18:18:30, 45056 bytes
    | Driver: hidfind.exe, 3/31/2009 18:18:54, 49250 bytes
    | Driver: ApMsgFwd.exe, 3/31/2009 18:18:32, 54568 bytes
    | Driver: ApMouCpl.dll, 3/31/2009 18:18:30, 700416 bytes
    | Driver: DellTPad.exe, 3/31/2009 18:18:42, 9445376 bytes
    | Driver: CirScrL.cur, 3/31/2009 18:18:34, 4286 bytes
    | Driver: CirScrR.cur, 3/31/2009 18:18:36, 4286 bytes
    | Driver: CirScrU.cur, 3/31/2009 18:18:36, 4286 bytes
    | Driver: CirScrD.cur, 3/31/2009 18:18:34, 4286 bytes
    | Driver: PadScrH.cur, 3/31/2009 18:18:38, 4286 bytes
    | Driver: PadScrV.cur, 3/31/2009 18:18:38, 4286 bytes
    | Driver: StkScr.cur, 3/31/2009 18:18:40, 4286 bytes
    | Driver: Zoom.cur, 3/31/2009 18:18:40, 4286 bytes
    | Driver: WdfCoInstaller01005.dll, 3/31/2009 18:19:00, 1419232 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC526
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 4/14/2008 08:09:48, 23040 bytes
    | Driver: mouhid.sys, 4/14/2008 08:00:00, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 13:43:22, 40840 bytes
    | Driver: mouclass.sys, 4/14/2008 08:09:48, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,0022FB98FF32)
    DirectPlay8 IPX Service Provider: IPX Adapter 2 - (00000000,002564407385)
    DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 186.6 GB
    Total Space: 295.2 GB
    File System: NTFS
    Model: n/a

    Drive: D:
    Model: Optiarc DVD+-RW AD-7560S
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 08:00:00, 62976 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 5100 AGN
    Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_13218086&REV_00\4&1CD20F91&0&00E1
    Driver: n/a

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&61AAA01&0&11
    Driver: n/a

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&61AAA01&0&10
    Driver: C:\WINDOWS\system32\DRIVERS\igxpmp32.sys, 6.14.0010.5420 (English), 8/28/2012 18:34:36, 2019200 bytes
    Driver: C:\WINDOWS\system32\igxprd32.dll, 6.14.0010.5420 (English), 8/28/2012 18:34:36, 58368 bytes
    Driver: C:\WINDOWS\system32\igxpgd32.dll, 6.14.0010.5420 (English), 8/28/2012 18:34:34, 183296 bytes
    Driver: C:\WINDOWS\system32\igxpdv32.dll, 6.14.0010.5420 (English), 8/28/2012 18:34:34, 3486048 bytes
    Driver: C:\WINDOWS\system32\igxpdx32.dll, 6.14.0010.5420 (English), 8/28/2012 18:34:34, 4126720 bytes
    Driver: C:\WINDOWS\system32\igxpxk32.vp, 8/28/2012 18:34:36, 58558 bytes
    Driver: C:\WINDOWS\system32\igxpxs32.vp, 8/28/2012 18:34:36, 34460 bytes
    Driver: C:\WINDOWS\system32\igxpxa32.vp, 8/28/2012 18:34:36, 1023 bytes
    Driver: C:\WINDOWS\system32\igxpxa32.cpa, 8/28/2012 18:34:36, 1674683 bytes
    Driver: C:\WINDOWS\system32\igkrng500.bin, 8/28/2012 18:34:32, 982240 bytes
    Driver: C:\WINDOWS\system32\igcompkrng500.bin, 8/28/2012 18:34:30, 439308 bytes
    Driver: C:\WINDOWS\system32\hccutils.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:26, 95232 bytes
    Driver: C:\WINDOWS\system32\igfxsrvc.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 57344 bytes
    Driver: C:\WINDOWS\system32\igfxsrvc.exe, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 257536 bytes
    Driver: C:\WINDOWS\system32\igfxpph.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 194048 bytes
    Driver: C:\WINDOWS\system32\igfxcpl.cpl, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 115200 bytes
    Driver: C:\WINDOWS\system32\igfxdev.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 214528 bytes
    Driver: C:\WINDOWS\system32\igfxdo.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 130048 bytes
    Driver: C:\WINDOWS\system32\igfxtray.exe, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 129536 bytes
    Driver: C:\WINDOWS\system32\hkcmd.exe, 6.15.0010.5420 (English), 8/28/2012 18:34:26, 164352 bytes
    Driver: C:\WINDOWS\system32\igfxress.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 828928 bytes
    Driver: C:\WINDOWS\system32\igfxpers.exe, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 141312 bytes
    Driver: C:\WINDOWS\system32\gfxSrvc.dll, 8.15.0010.5420 (English), 8/28/2012 18:34:24, 121344 bytes
    Driver: C:\WINDOWS\system32\GfxUI.exe, 8.15.0010.5420 (English), 8/28/2012 18:34:26, 3140608 bytes
    Driver: C:\WINDOWS\system32\GfxUI.exe.config, 8/28/2012 18:34:26, 146 bytes
    Driver: C:\WINDOWS\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 8/28/2012 18:34:30, 4096 bytes
    Driver: C:\WINDOWS\system32\igfxrara.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 84480 bytes
    Driver: C:\WINDOWS\system32\igfxrchs.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 81920 bytes
    Driver: C:\WINDOWS\system32\igfxrcht.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 81920 bytes
    Driver: C:\WINDOWS\system32\igfxrdan.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 84992 bytes
    Driver: C:\WINDOWS\system32\igfxrdeu.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrenu.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxresn.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 86528 bytes
    Driver: C:\WINDOWS\system32\igfxrfin.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrfra.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86528 bytes
    Driver: C:\WINDOWS\system32\igfxrheb.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 84480 bytes
    Driver: C:\WINDOWS\system32\igfxrita.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrjpn.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 82944 bytes
    Driver: C:\WINDOWS\system32\igfxrkor.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 82944 bytes
    Driver: C:\WINDOWS\system32\igfxrnld.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrnor.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrplk.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrptb.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrptg.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrrus.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrsky.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 86016 bytes
    Driver: C:\WINDOWS\system32\igfxrslv.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrsve.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrtha.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 84992 bytes
    Driver: C:\WINDOWS\system32\igfxrcsy.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrell.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 86528 bytes
    Driver: C:\WINDOWS\system32\igfxrhun.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\igfxrtrk.lrc, 6.15.0010.5420 (English), 8/28/2012 18:34:32, 85504 bytes
    Driver: C:\WINDOWS\system32\Gfxres.ar-SA.resources, 8/28/2012 18:34:22, 139901 bytes
    Driver: C:\WINDOWS\system32\Gfxres.cs-CZ.resources, 8/28/2012 18:34:22, 118754 bytes
    Driver: C:\WINDOWS\system32\Gfxres.da-DK.resources, 8/28/2012 18:34:22, 114242 bytes
    Driver: C:\WINDOWS\system32\Gfxres.de-DE.resources, 8/28/2012 18:34:22, 122700 bytes
    Driver: C:\WINDOWS\system32\Gfxres.el-GR.resources, 8/28/2012 18:34:22, 178400 bytes
    Driver: C:\WINDOWS\system32\Gfxres.es-ES.resources, 8/28/2012 18:34:22, 122923 bytes
    Driver: C:\WINDOWS\system32\Gfxres.en-US.resources, 8/28/2012 18:34:22, 110202 bytes
    Driver: C:\WINDOWS\system32\Gfxres.fi-FI.resources, 8/28/2012 18:34:22, 118677 bytes
    Driver: C:\WINDOWS\system32\Gfxres.fr-FR.resources, 8/28/2012 18:34:22, 120781 bytes
    Driver: C:\WINDOWS\system32\Gfxres.he-IL.resources, 8/28/2012 18:34:22, 133738 bytes
    Driver: C:\WINDOWS\system32\Gfxres.hu-HU.resources, 8/28/2012 18:34:22, 119598 bytes
    Driver: C:\WINDOWS\system32\Gfxres.it-IT.resources, 8/28/2012 18:34:22, 125547 bytes
    Driver: C:\WINDOWS\system32\Gfxres.ja-JP.resources, 8/28/2012 18:34:22, 136402 bytes
    Driver: C:\WINDOWS\system32\Gfxres.ko-KR.resources, 8/28/2012 18:34:22, 123228 bytes
    Driver: C:\WINDOWS\system32\Gfxres.nb-NO.resources, 8/28/2012 18:34:22, 114833 bytes
    Driver: C:\WINDOWS\system32\Gfxres.nl-NL.resources, 8/28/2012 18:34:22, 119581 bytes
    Driver: C:\WINDOWS\system32\Gfxres.pl-PL.resources, 8/28/2012 18:34:24, 118409 bytes
    Driver: C:\WINDOWS\system32\Gfxres.pt-BR.resources, 8/28/2012 18:34:24, 120360 bytes
    Driver: C:\WINDOWS\system32\Gfxres.pt-PT.resources, 8/28/2012 18:34:24, 119058 bytes
    Driver: C:\WINDOWS\system32\Gfxres.ru-RU.resources, 8/28/2012 18:34:24, 165374 bytes
    Driver: C:\WINDOWS\system32\Gfxres.sk-SK.resources, 8/28/2012 18:34:24, 118049 bytes
    Driver: C:\WINDOWS\system32\Gfxres.sl-SI.resources, 8/28/2012 18:34:24, 114354 bytes
    Driver: C:\WINDOWS\system32\Gfxres.sv-SE.resources, 8/28/2012 18:34:24, 119341 bytes
    Driver: C:\WINDOWS\system32\Gfxres.th-TH.resources, 8/28/2012 18:34:24, 189534 bytes
    Driver: C:\WINDOWS\system32\Gfxres.tr-TR.resources, 8/28/2012 18:34:24, 121165 bytes
    Driver: C:\WINDOWS\system32\Gfxres.zh-CN.resources, 8/28/2012 18:34:24, 102872 bytes
    Driver: C:\WINDOWS\system32\Gfxres.zh-TW.resources, 8/28/2012 18:34:24, 104033 bytes
    Driver: C:\WINDOWS\system32\igfxext.exe, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 172032 bytes
    Driver: C:\WINDOWS\system32\igfxexps.dll, 6.15.0010.5420 (English), 8/28/2012 18:34:30, 23552 bytes
    Driver: C:\WINDOWS\system32\ig4icd32.dll, 6.14.0010.5420 (English), 8/28/2012 18:34:30, 11346432 bytes
    Driver: C:\WINDOWS\system32\igfxCoIn_v5420.dll, 1.02.0030.0000 (English), 8/28/2012 18:34:32, 81920 bytes

    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_00000000&REV_07\3&61AAA01&0&00
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
    Device ID: PCI\
  • User Avatar Image
    DjNDB Moderator
    Cid the Ninja;791979 said:

    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Your graphics chip doesn't meet the minimum requirements.
    Intel graphics chips are not recommended and they don't work well with TTGs games.
  • I knew you we're going to say that, but that's beyond the point. People with graphics cards better than what they recommend are having this problem too. And like I said I was able to play the other Poker Night just fine. When/if they choose to fix this problem and it works for them it should work alright for me. Just because mine isn't what they recommend that's no reason to avoid the issue. Don't forget there are a whole other slew of problems people are having not being able to launch the game and constant crashes. My point is Telltale needs to fix the game and mine is just one bug they should be aware of that needs attention.
  • User Avatar Image
    DjNDB Moderator
    I don't see the logic in that.
    The fact that people with decent hardware have issues too, doesn't imply that the game will work on systems which don't meet the hardware requirements, once the other issues are sorted out.

    I wish I had better news, but it's unlikely that TTG will suddenly start supporting Intel graphics. There might even be technical reasons that they can't.
  • Like I said, the other Poker Night works just fine for me. If they fix these issues I'm confident it should work alright on mine. And even if it doesn't, my problems alone are no reason to just ignore everyone else's issues. Hell, even if they do fix the issues and it works for everyone else just fine at the least then I'll know for sure it just won't work on my computer. It would even just be a relief if Telltale would acknowledge the issues that people are having with the game, since it's been out for over a week and there is a significant amount of people having trouble with it, so we at least know they're trying to do something about it.
  • ------------------
    System Information
    ------------------
    Time of this report: 6/13/2013, 22:53:35
    Machine name: ZAC-A-TAC
    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP ENVY m6 Notebook PC
    BIOS: F.32
    Processor: AMD A10-4600M APU with Radeon(tm) HD Graphics (4 CPUs), ~2.3GHz
    Memory: 6144MB RAM
    Available OS Memory: 5596MB RAM
    Page File: 3016MB used, 5139MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 3: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 4: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 5: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 6: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 7: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 8: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 9: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 10: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 11: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 12: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 13: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 14: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 15: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 16: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 17: The file MusCAudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 7660G
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon HD 7660G (0x9900)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_9900&SUBSYS_18A6103C&REV_00
    Display Memory: 3022 MB
    Dedicated Memory: 480 MB
    Shared Memory: 2542 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO32EC
    Native Mode: 1366 x 768(p) (60.016Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1140 (English)
    Driver Version: 8.982.10.6000
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 11/9/2012 01:12:10, 1112064 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-DA40-11CF-F877-AC38BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9900
    SubSys ID: 0x18A6103C
    Revision ID: 0x0000
    Driver Strong Name: oem18.inf:cb0ae414b36b8a45:ati2mtag_Trinity_Mobile:8.982.10.6000:pci\ven_1002&dev_9900&subsys_18a6103c
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers and Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C18A6&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6417.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/21/2012 12:30:36, 540160 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: *MusCAudio
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: MusCAudio.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 2/25/2013 21:42:46, 34528 bytes
    Other Files:
    Driver Provider: MusCAudio
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (MusCAudio)
    Default
  • User Avatar Image
    DjNDB Moderator
    Zac-A-Tac;802623 said:

    Card name: AMD Radeon HD 7660G
    Dedicated Memory: 480 MB
    I am not sure, but the integrated graphics could be the problem.

  • System Information

    Time of this report: 7/5/2015, 16:41:45
    Machine name: HP_DESKTOP
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP dx5150 MT
    BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 3326MB RAM
    Page File: 2647MB used, 4003MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode


    DxDiag Notes

      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
    

    DirectX Debug Levels

    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)


    Display Devices

          Card name: Radeon X1650 Series  
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI Radeon Graphics Processor (0x71C1)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_71C1&SUBSYS_200017AF&REV_9E
     Display Memory: 1917 MB
    

    Dedicated Memory: 510 MB
    Shared Memory: 1407 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: DELL 1704FPV
    Monitor Id: DEL3016
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: DVI
    Driver Name: atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0647 (English)
    Driver Version: 8.593.100.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 2/11/2010 00:12:10, 5205504 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-3281-11CF-9876-0A003FC2C535}
    Vendor ID: 0x1002
    Device ID: 0x71C1
    SubSys ID: 0x200017AF
    Revision ID: 0x009E
    Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_RV535:8.593.100.0:pci\ven_1002&dev_71c1
    Rank Of Driver: 00F62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

          Card name: Radeon X1650 Series  
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI Radeon Graphics Processor (0x71C1)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_71C1&SUBSYS_200017AF&REV_9E
     Display Memory: 1917 MB
    

    Dedicated Memory: 510 MB
    Shared Memory: 1407 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: AL1706
    Monitor Id: ACRAD46
    Native Mode: unknown
    Output Type: HD15
    Driver Name: atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0647 (English)
    Driver Version: 8.593.100.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 2/11/2010 00:12:10, 5205504 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-3281-11CF-9876-0A003FC2C535}
    Vendor ID: 0x1002
    Device ID: 0x71C1
    SubSys ID: 0x200017AF
    Revision ID: 0x009E
    Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_RV535:8.593.100.0:pci\ven_1002&dev_71c1
    Rank Of Driver: 00F62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled


    Sound Devices

            Description: Speakers (Realtek AC97 Audio)
    

    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1002&DEV_4370&SUBSYS_3009103C&REV_02
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ALCWDM64.SYS
    Driver Version: 5.10.0000.5800 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/7/2005 18:56:02, 2035200 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No


    Sound Capture Devices

            Description: Microphone (Realtek AC97 Audio)
    

    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: ALCWDM64.SYS
    Driver Version: 5.10.0000.5800 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/7/2005 18:56:02, 2035200 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

            Description: Line In (Realtek AC97 Audio)
    

    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ALCWDM64.SYS
    Driver Version: 5.10.0000.5800 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/7/2005 18:56:02, 2035200 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

            Description: Phone Line (Realtek AC97 Audio)
    

    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: ALCWDM64.SYS
    Driver Version: 5.10.0000.5800 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/7/2005 18:56:02, 2035200 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF


    DirectInput Devices

      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
    

    Vendor/Product ID: n/a
    FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
    

    Vendor/Product ID: n/a
    FF Driver: n/a

      Device Name: Microsoft Wireless Optical Desktop® 2.10
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x045E, 0x009D
    FF Driver: n/a

      Device Name: Microsoft Wireless Optical Desktop® 2.10
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x045E, 0x009D
    FF Driver: n/a

      Device Name: Microsoft Wireless Optical Desktop® 2.10
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x045E, 0x009D
    FF Driver: n/a

    Poll w/ Interrupt: No


    USB Devices

    • USB Root Hub
      | Vendor/Product ID: 0x1002, 0x4375
      | Matching Device ID: usb\root_hub
      | Service: usbhub

    Gameport Devices


    PS/2 Devices

    • HID Keyboard Device
      | Vendor/Product ID: 0x045E, 0x009D
      | Matching Device ID: hid_device_system_keyboard
      | Service: kbdhid
      |
    • Terminal Server Keyboard Driver
      | Matching Device ID: root\rdp_kbd
      | Upper Filters: kbdclass
      | Service: TermDD
      |
    • HID-compliant mouse
      | Vendor/Product ID: 0x045E, 0x009D
      | Matching Device ID: hid_device_system_mouse
      | Service: mouhid
      |
    • Terminal Server Mouse Driver
      | Matching Device ID: root\rdp_mou
      | Upper Filters: mouclass
      | Service: TermDD

    Disk & DVD/CD-ROM Drives

      Drive: C:
    

    Free Space: 19.5 GB
    Total Space: 76.2 GB
    File System: NTFS
    Model: WDC WD800JD-60LSA0 ATA Device


    System Devices

     Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
    

    Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
    Driver: n/a

     Name: ATI I/O Communications Processor USB 2.0 EHCI controller
    

    Device ID: PCI\VEN_1002&DEV_4373&SUBSYS_3009103C&REV_00\3&18D45AA6&0&9A
    Driver: n/a

     Name: AMD Address Map Configuration
    

    Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
    Driver: n/a

     Name: PCI standard host CPU bridge
    

    Device ID: PCI\VEN_1002&DEV_5950&SUBSYS_3009103C&REV_10\3&18D45AA6&0&00
    Driver: n/a

     Name: ATI I/O Communications Processor SMBus Controller
    

    Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_3009103C&REV_11\3&18D45AA6&0&A0
    Driver: n/a

     Name: AMD HyperTransport(tm) Configuration
    

    Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
    Driver: n/a

     Name: ATI I/O Communications Processor PCI Bus Controller
    

    Device ID: PCI\VEN_1002&DEV_4371&SUBSYS_00000000&REV_00\3&18D45AA6&0&A4
    Driver: n/a

     Name: Radeon X1650 Series Secondary  
    

    Device ID: PCI\VEN_1002&DEV_71E1&SUBSYS_200117AF&REV_9E\4&2F56EA35&0&0110
    Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
    

    Device ID: PCI\VEN_1002&DEV_4379&SUBSYS_3009103C&REV_00\3&18D45AA6&0&90
    Driver: n/a

     Name: Realtek AC97 Audio
    

    Device ID: PCI\VEN_1002&DEV_4370&SUBSYS_3009103C&REV_02\3&18D45AA6&0&A5
    Driver: n/a

     Name: Radeon X1650 Series  
    

    Device ID: PCI\VEN_1002&DEV_71C1&SUBSYS_200017AF&REV_9E\4&2F56EA35&0&0010
    Driver: n/a

     Name: ATI I/O Communications Processor LPC Controller
    

    Device ID: PCI\VEN_1002&DEV_4377&SUBSYS_3009103C&REV_00\3&18D45AA6&0&A3
    Driver: n/a

     Name: Belkin Wireless A/G Desktop Network Card
    

    Device ID: PCI\VEN_168C&DEV_001B&SUBSYS_30001799&REV_01\4&25151D6F&0&58A4
    Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
    

    Device ID: PCI\VEN_1002&DEV_4376&SUBSYS_3009103C&REV_00\3&18D45AA6&0&A1
    Driver: n/a

     Name: Broadcom NetXtreme Gigabit Ethernet
    

    Device ID: PCI\VEN_14E4&DEV_1677&SUBSYS_3009103C&REV_20\4&3A1ABE19&0&0028
    Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
    

    Device ID: PCI\VEN_1002&DEV_5A37&SUBSYS_00000000&REV_00\3&18D45AA6&0&28
    Driver: n/a

     Name: ATI I/O Communications Processor USB 1.1 OHCI controller
    

    Device ID: PCI\VEN_1002&DEV_4375&SUBSYS_3009103C&REV_00\3&18D45AA6&0&99
    Driver: n/a

     Name: AMD Miscellaneous Configuration
    

    Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
    Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
    

    Device ID: PCI\VEN_1002&DEV_5A34&SUBSYS_00000000&REV_00\3&18D45AA6&0&10
    Driver: n/a

     Name: ATI I/O Communications Processor USB 1.1 OHCI controller
    

    Device ID: PCI\VEN_1002&DEV_4374&SUBSYS_3009103C&REV_00\3&18D45AA6&0&98
    Driver: n/a


    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.1874

  • User Avatar Image
    TelltaleMike Telltale Staff

    In reply to henselderic

    ------------------ System Information ------------------ Time of this report: 7/5/2015, 16:41:45 Machine name: HP_DESKTOP Operating System: link

    @henselderic After looking over your system's DxDiag information, you should be able to run the game successfully. Your Processor and Graphics card look to be right at the minimum system requirements to run the game, so please try the following potential solutions to resolve your issue:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

This discussion has been closed.