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game wont download any of the episodes

posted by leeroy09123 on - last edited - Viewed by 2.2K users
when ever i click download it just stay's a 0% and its been about 30 min??? and ive bought this back after episode 2 came out...i dont run it off steam i bought it off this website
14 Comments - Linear Discussion: Classic Style
  • MattP wrote: »
    We are aware of this issue and currently looking into a solution.

    Thanks MattP!
  • I am going to put my voice in the mix. I also got this issue and I can't download ANY of the episodes, 2-5 or 400. Very frustrating that on day 1 of purchase, I can't get the full game I paid for.
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    MattP Telltale Staff
    We are working on this issue. It did not occur when testing internally so we only discovered it today. We will have a patch available very soon.
  • Speaking of patches, how do we get it when its released? Or does it automatically download despite all these 'lost' connections?
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    MattP Telltale Staff
    It will automatically install the patch the next time you launch the game.
  • Any news on the patch at all? Bought a new laptop and installed my purchased copy of The Walking Dead. Can't download a single episode from 2-5 or 400 Days.

    The old workaround I used when this problem last showed some months back no longer works either it seems.
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    MattP Telltale Staff
    We resolved this issue at at 7:30pm last night. Please try shutting down your game and when you restart a new patch should automatically install that resolves the issue. Please let us know if you encounter this issue again after trying these steps.
  • Still not working for me. I bought this game this month and the first time I tried downloading it taken 5 flippen hours to get to 98%. then it would say connection lost. I tried so Many times but man it wont download any episodes 2 to 5 including 400 days. Why does it take so long to download and how could I fix this. I emailed the support group an they still haven't emailed me back. Its been 3 weeks. What da heck? I payed for this game and I can't even play it. I downloaded the game on my Mac and tried it on pc but it's still didn't work. I'm trying to download episode 2 now on my Mac.
  • MattP wrote: »
    We resolved this issue at at 7:30pm last night. Please try shutting down your game and when you restart a new patch should automatically install that resolves the issue. Please let us know if you encounter this issue again after trying these steps.

    I downloaded the game yesterday and played right through the first episode. I was forcing myself to stay awake to continue on, and the second through fifth episode will not download for me either. I hope I can fix this!
  • I got the same problem. :(

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