PS3 Disc Version Lag, will it be fixed?

I'm starting another thread about this issue, cause the other one is being ignored for months.

It's know that the PS3 Disc Version of The Walking Dead doesn't work for a lot of people, it's laggy to the point that you can't play it, the XBOX version had this same problem, but it seems to be fixed for what i read.

Will the PS3 version get some fix or i should just trash it away?

Comments

  • edited July 2013
    they dont answer anymore.. maybe they dont know how to fix their broken game.. thanks to naughty dog for making a great games like uncharted and the last of us. and they always listen to their consumer. not like this telltale company, its been months when they release their broken retail game of walking dead, ans still no fixed or solutions to the lag/stattering issues of the game... this company will fall down..
  • edited July 2013
    I don't understand why it is taking so long to get this taken care of. I bought the game last week & wasn't aware of this issue until I started playing it. The more I searched about the problem the more upset I became. First they want to blame the Playstation (How old is it? Have you ever replaced the hard drive? Do a system restore) Once that didn't work they just stopped answering altogether. They gave xbox players the option to download the game for free from the Xbox store. But I guess they forgot about us ps3 users.
  • edited July 2013
    Ditto. Please respond? Let us know you're on this? We KNOW you know there is a problem, we are NOT stupid. Please address this? Please make a statement?
  • edited July 2013
    ...
  • edited July 2013
    I posted in anger something not appropriate. I will try to put it in a friendlier way:
    I am not satisfied at all with the customer friendliness of this company.
    I am looking forward to making bad publicity for this company.
  • Just bought this game for ps3 yesterday new from gamestop. Love the story, however I am experiencing annoying lag especially during crucial decision making choices leaving me with no time to answer them before they disappear. Wish i had heard about the hard disc copy issues before i bought this. Never had i imagined that a hard disc copy would perform worse than a digital download. Telltale if you read this. You have a great story, however i cannot mold my story the way i want due to lag. Please fix this with an update.

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    Please make sure to be connected to a strong internet connection when starting the game. Also, how old is your ps3? Have you made sure to get the latest patches and updates for the game?

    Just bought this game for ps3 yesterday new from gamestop. Love the story, however I am experiencing annoying lag especially during

  • edited January 2014

    Good afternoon,

    The free download version plays without lag which caused me to buy the retail disc. The retail disc is laggy. I have made sure I have the latest patches and updates for the game --- the DLC went up to 1.8? (rejogging from memory) but the patch for the disc was only until 1.3.

    When will a fix be in play? My internet connection is good, my PS3 is a year and a half old. I do not think it's my PS3. 250 gb maybe 200 gb free?

    Thank you for your response. I do feel duped by offering a good experiencing in the downloaded first episode only to get swindled out of a playable game in episode 2.

    Please make sure to be connected to a strong internet connection when starting the game. Also, how old is your ps3? Have you made sure to get the latest patches and updates for the game?

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    I apologize for the inconvenience. Minor hitching during loading and autosaves may be experienced, but major hitches or lagging during gameplay is abnormal. Can you please clarify if you have the Super Slim PS3? If you do, there is a known issue that affects a large number of games. Sony has identified that the initial release of these models could come with a bad hard drive. If you have a Super Slim PS3, please contact Sony Support to determine if you are affected by a bad hard drive. If you are, they can assist you with replacing the drive or the console.

    If this does not resolve your issue, please test your disc on another console. If the disc works fine on another console, the issue is not the disc. If the issue is still occurring for you, please let me know and I will try to assist you further.

    sphynx88 posted: »

    Good afternoon, The free download version plays without lag which caused me to buy the retail disc. The retail disc is laggy. I

  • Thank you for your response, TTMike.

    I have the Playstation Slim but not the "Super Slim."

    I have not tested this on another PS3 and would need to find another person with one, which may personally take me a little while. The disc looks pristine however, no scratches or physical flaws.

    I apologize for the inconvenience. Minor hitching during loading and autosaves may be experienced, but major hitches or lagging duri

  • Hi Mike,

    I just tested this on a friend of mine's PS3 and is acting up the same. At this point, I have done all of the fixes you have suggested and the legwork after spending money for your game.

    I am afraid it is the disc. There's no scratches on the disc, and so many people have reported the same problems, and it's not my system either. It is not only my disc either.

    Can you please get me a resolution?

    I apologize for the inconvenience. Minor hitching during loading and autosaves may be experienced, but major hitches or lagging duri

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff
    edited January 2014

    Apologies for the inconvenience. Please contact our Support Staff at Support@Telltalegames.com for further assistance regarding this issue. I apologize I couldn't be of more help.

    sphynx88 posted: »

    Hi Mike, I just tested this on a friend of mine's PS3 and is acting up the same. At this point, I have done all of the fixes you

  • Thank you, Mike.

    Apologies for the inconvenience. Please contact our Support Staff at Support@Telltalegames.com for further assistance regarding this issue. I apologize I couldn't be of more help.

  • I found out that my system was the 160 gb one but I still had 100+GB free on it but had the Slim version (significance being super slim is "super" slow to begin with).

    I have contacted the support team and after they ask you to run around this is the response you will get :
    "I apologize for the inconvenience. Some hitching after a load, or during an autosave is to be expected. One other possible way to minimize the hitching would be to Restore the File System and Rebuild the Database. To do this, start with the system in standby mode (redlight on), and hold the power button down (the system will turn on and turn off). Now press and hold the power button again. It will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button. You will be prompted to plug in your controller via USB and then hit the PS button.

    Unfortunately, we are unable to offer the digital version for purchases of the disc version of The Walking Dead."

This discussion has been closed.