400 Days Request for Steam Key for PC Version Being Ignored?

I have TWD for PC on the retail disc version and followed the steps Telltale said in order to get the steam key to play 400 days. I filled out the form and attached the picture of my game, etc. and still haven't heard anything back from them after a week. I have sent several e-mails checking the status and still no response. Has anyone actually received a steam key and been able to play TWD: 400 Days? Or is Telltale just jerking everyone around?
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