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L&O:L crash on startup (ntdll.dll)

posted by fatboy76 on - Viewed by 2.8K users

Hello,

I have recently purchased this game via steam. Whenever attempting to launch the game I see a white box and for a few moments and the game hard crashes. I get the the typical problem that there was a problem with this program.

After a bit of research the only suggestion that support has shared is to revert to radeon video drivers from January of 2012. I was able to properly revert my drivers but this made no difference. Im now running the most recent drivers again. This made no difference. I have attempted to launch the application in compatibility mode (XP sp3) with admin permissions. Again, no dice, continues to crash on startup. Here is the specific error message from eventvwr.msc: (I have verified that ntdll.dll is not corrupt)

Faulting application name: LawAndOrder101.exe, version: 2012.1.25.6471, time stamp: 0x4f205b7b
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x5d0
Faulting application start time: 0x01cec175a5ceaafc
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\lawandorder\LawAndOrder101.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c


Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: LawAndOrder101.exe
P2: 2012.1.25.6471
P3: 4f205b7b
P4: StackHash_4601
P5: 6.1.7601.18229
P6: 51fb1072
P7: c0000374
P8: 000ce753
P9:
P10:

Attached files:
C:\Users\Adam\AppData\Local\Temp\WER46A1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Adam\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_LawAndOrder101.e_6678dd3390d711b7364422684175b8cb3ff0b354_02964b62

Analysis symbol:
Rechecking for solution: 0
Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c
Report Status: 1

My dxdiag will follow. Has anyone been able to look into this problem? Appears to have been around for over a year.

3 Comments

  • System Information

    Time of this report: 10/4/2013, 22:07:11
    Machine name: ADAMSASUS
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130801-1934)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: K52Jr
    BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
    Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
    Memory: 8192MB RAM
    Available OS Memory: 8040MB RAM
    Page File: 2246MB used, 13832MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode


    DxDiag Notes

      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
    

    DirectX Debug Levels

    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)


    Display Devices

          Card name: ATI Mobility Radeon HD 5400 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x68E0)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00
     Display Memory: 4095 MB
    

    Dedicated Memory: 1013 MB
    Shared Memory: 3082 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO22EC
    Native Mode: 1366 x 768(p) (60.042Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1191 (English)
    Driver Version: 12.104.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/28/2013 21:37:02, 1155264 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2BA0-11CF-5477-F83BBEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x68E0
    SubSys ID: 0x1BF21043
    Revision ID: 0x0000
    Driver Strong Name: oem110.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:12.104.0.0:pci\ven_1002&dev_68e0
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled


    Sound Devices

            Description: Speakers (Conexant Cocoa II High Definition SmartAudio)
    

    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_104313F3&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: CHDRT64.sys
    Driver Version: 4.98.0018.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/30/2009 10:50:04, 704512 bytes
    Other Files:
    Driver Provider: Conexant
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No


    Sound Capture Devices

            Description: Microphone (Conexant Cocoa II High Definition SmartAudio)
    

    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: CHDRT64.sys
    Driver Version: 4.98.0018.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/30/2009 10:50:04, 704512 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF


    DirectInput Devices

      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
    

    Vendor/Product ID: n/a
    FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
    

    Vendor/Product ID: n/a
    FF Driver: n/a

      Device Name: Programmable Hotkeys
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x06A3, 0x5081
    FF Driver: n/a

      Device Name: Saitek Cyborg Keyboard
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x06A3, 0x0728
    FF Driver: n/a

      Device Name: Saitek Cyborg Keyboard
         Attached: 1
    Controller ID: 0x0
    

    Vendor/Product ID: 0x06A3, 0x0728
    FF Driver: n/a

    Poll w/ Interrupt: No


    USB Devices

    • USB Root Hub
      | Vendor/Product ID: 0x8086, 0x3B34
      | Matching Device ID: usb\root_hub20
      | Service: usbhub
      |
      +-+ Generic USB Hub
      | | Vendor/Product ID: 0x8087, 0x0020
      | | Location: Port_#0001.Hub_#0002
      | | Matching Device ID: usb\class_09
      | | Service: usbhub
      | |
      | +-+ USB Input Device
      | | | Vendor/Product ID: 0x046D, 0xC040
      | | | Location: Port_#0001.Hub_#0004
      | | | Matching Device ID: generic_hid_device
      | | | Service: HidUsb
      | | |
      | | +-+ HID-compliant mouse
      | | | | Vendor/Product ID: 0x046D, 0xC040
      | | | | Matching Device ID: hid_device_system_mouse
      | | | | Service: mouhid

    Gameport Devices


    PS/2 Devices

    • Keyboard Device Filter
      | Matching Device ID: *pnp0303
      | Upper Filters: kbfiltr
      | Service: i8042prt
      |
    • HID Keyboard Device
      | Matching Device ID: hid_device_system_keyboard
      | Service: kbdhid
      |
    • HID Keyboard Device
      | Vendor/Product ID: 0x06A3, 0x0728
      | Matching Device ID: hid_device_system_keyboard
      | Service: kbdhid
      |
    • HID Keyboard Device
      | Matching Device ID: hid_device_system_keyboard
      | Service: kbdhid
      |
    • Terminal Server Keyboard Driver
      | Matching Device ID: root\rdp_kbd
      | Upper Filters: kbdclass
      | Service: TermDD
      |
    • ELAN PS/2 Port Smart-Pad
      | Matching Device ID: *pnp0f03
      | Upper Filters: ETD
      | Service: i8042prt
      |
    • HID-compliant mouse
      | Matching Device ID: hid_device_system_mouse
      | Service: mouhid
      |
    • HID-compliant mouse
      | Matching Device ID: hid_device_system_mouse
      | Service: mouhid
      |
    • Terminal Server Mouse Driver
      | Matching Device ID: root\rdp_mou
      | Upper Filters: mouclass
      | Service: TermDD

    Disk & DVD/CD-ROM Drives

      Drive: C:
    

    Free Space: 74.3 GB
    Total Space: 457.9 GB
    File System: NTFS
    Model: Corsair Force 3 SSD ATA Device

      Drive: D:
      Model: MATSHITA DVD-RAM UJ890AS ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    

    System Devices

     Name: Intel(R) processor DRAM Controller - 0044
    

    Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_1C771043&REV_12\3&11583659&0&00
    Driver: n/a

     Name: Reserved - 2D13
    

    Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    

    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1C771043&REV_06\3&11583659&0&E1
    Driver: n/a

     Name: ATI Mobility Radeon HD 5400 Series
    

    Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00\4&2637BC0&0&0008
    Driver: n/a

     Name: JMB38X xD Host Controller
    

    Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_1A071043&REV_80\4&300D6352&0&04E5
    Driver: n/a

     Name: Reserved - 2D12
    

    Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    

    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1C771043&REV_06\3&11583659&0&E0
    Driver: n/a

     Name: JMB38X MS Host Controller
    

    Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_1A071043&REV_80\4&300D6352&0&03E5
    Driver: n/a

     Name: QPI Physical 0 - 2D11
    

    Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    

    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1C771043&REV_06\3&11583659&0&D0
    Driver: n/a

     Name: QPI Link 0 - 2D10
    

    Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10
    Driver: n/a

     Name: JMB38X SD/MMC Host Controller
    

    Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_1A071043&REV_80\4&300D6352&0&00E5
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    

    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1C771043&REV_06\3&11583659&0&E8
    Driver: n/a

     Name: QuickPath Architecture System Address Decoder - 2D01
    

    Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01
    Driver: n/a

     Name: Intel(R) Management Engine Interface
    

    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1C771043&REV_06\3&11583659&0&B0
    Driver: n/a

     Name: JMB38X SD Host Controller
    

    Device ID: PCI\VEN_197B&DEV_2381&SUBSYS_1A071043&REV_80\4&300D6352&0&02E5
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32
    

    Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_1C771043&REV_06\3&11583659&0&FE
    Driver: n/a

     Name: QuickPath Architecture Generic Non-core Registers - 2C62
    

    Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00
    Driver: n/a

     Name: High Definition Audio Controller
    

    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_16431043&REV_06\3&11583659&0&D8
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    

    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1C771043&REV_06\3&11583659&0&FB
    Driver: n/a

     Name: JMicron PCI Express Gigabit Ethernet Adapter
    

    Device ID: PCI\VEN_197B&DEV_0250&SUBSYS_19051043&REV_03\4&300D6352&0&05E5
    Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 2448
    

    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1C771043&REV_A6\3&11583659&0&F0
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
    

    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1C771043&REV_06\3&11583659&0&E5
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29
    

    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1C771043&REV_06\3&11583659&0&FA
    Driver: n/a

     Name: Atheros AR9285 Wireless Network Adapter
    

    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200
    Driver: n/a

     Name: Intel(R) processor PCI Express Root Port - 0045
    

    Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_1C771043&REV_12\3&11583659&0&08
    Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
    

    Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_1C771043&REV_06\3&11583659&0&E2
    Driver: n/a

     Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    

    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1C771043&REV_06\3&11583659&0&F8
    Driver: n/a

     Name: High Definition Audio Controller
    

    Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_AA681043&REV_00\4&2637BC0&0&0108
    Driver: n/a


    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.10.0000.30328
    AMD Video Decoder,0x00200000,1,2,atimpenc.dll,12.10.0000.30328
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
    AC3 Decoder Filter,0x00200000,1,1,ac3dx.ax,1.00.0000.0001
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
    Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
    AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    AMD Video Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.10.0000.30328
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
    WO Mic,0x00200000,0,1,AudiocaptureFilter.dll,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
    NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
    AVI Decompressor,0x006000

  • Just at a glance; I noticed that its calling the 64 bit "version" of ntdll.dll from c:\windows\sysWOW64\ and not the 32 version at c:\windows\system32. The application is ultimately rooted in C:\Program Files (x86)\ which is where 32 bit application are installed and typically they use the c:\windows\system32\ drivers (32bit). Maybe the game is calling the wrong ntdll.dll?

    • User Avatar Image
      DjNDB Moderator

      Actually in 64-Bit Windows Versions system32 contains the 64 bit versions, and sysWOW64 contains the 32-bit versions. The folder names are misleading unless you know it.

      I have seen the Exception code 0xc0000374 in ntdll.dll before, and it is usually caused by steam running in compatibility mode.

      Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
      Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
      Afterwards try if the game works.

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