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Can't get a new password/log in (Moved to Support)

posted by CupcakeOddity on - last edited by Blind Sniper - Viewed by 2.3K users

I had a different account on here (CupcakeUnicorn) and hadn't been on for a long time. I tried recently and it says my password is wrong. I had them send me an email to reset the password but no matter how quickly I try to click on the email's link, I keep getting a message saying "Sorry, your password reset key is no longer valid."

I created this account (CupcakeOddity) just to be able to post this but I'd like to use my original account.

Are other people having this problem? How can I fix this?

3 Comments
  • I had to reset my password, but the email came instantly, and didn't have any time out.

  • Had the same message when I tried to reset the password. My fix was copying the link from my e-mail and pasting manually into the address bar. The problem was that my e-mail corrupted the link when I clicked on it.

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