Crash on startup - black screen
Information from your support tool:
A text file generated when the error occurs:
My screen as it appears when the first error message is displayed:
When I try to run the program via steam or directly via the executable, I see a white screen, then a black screen, then the error prompt.
I have tried using various compatibility modes on the executable. I have run the executable with administrator privileges. I have disabled my internet connection before running the executable. I have reinstalled the C++ distributable libraries. I have run DXSETUP.exe manually. I use Microsoft Security Essentials antivirus software and Windows Firewall with an exception for Walking Dead. I have "verified integrity of game cache" via Steam.