Can't start Episode 3 anymore

Hello everybody,

i got a little problem, hopefully you can help me:

I've finished the game once, but of course i wanted to play the game at least a second time.

Unfortunately i can't get from Episode 2 to Episode 3 anymore. When i'm trying to start Episode 3, i'm just getting a black screen and nothing happens.

I reinstalled the game, tried it again from the beginning and AGAIN the same happened.

So is anybody able to help me? I even deleted the first save file, so i wouldn't even be able to start with my "file" in the next season :(

Thanks a lot, greetings from Austria

Atta

Comments

  • Can you provide us with a little more info?

    I'm guessing you're using a PC, but what operating system are you using - Win XP, Vista, etc?

  • DjNDBDjNDB Moderator

    That sounds like savegame corruption due to multiple prefs.prop files. That's often fixable, but if you deleted the save file your progress might be lost. By looking at the file hierarchy I can determine the best solution.
    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.

  • Hello,

    and thank you very much for your answers!

    @Darth: Yep, it's PC, and it's Win 7, 64bit. And i bought the game at Steam.

    @DnNDB: Thanks a lot, i will try that now!

    Regards,
    Werner

  • Here's the link for the file: http://www.sendspace.com/file/b0hl4m

    Thanks again,
    Werner

  • @DjNDB: I forgot something: It wouldn't be a big problem if the save files are lost, but as i said above: I can't even restart.... ok, i can, but i can't play further than the end of Episode 2.

    I don't want to try it for a 3rd time as long as i don't know if it works now....

    Regards,
    Werner

  • DjNDBDjNDB Moderator

    Please rename the prefs.prop files in
    D:\Spiele\Steam\steamapps\common\The Walking Dead\Pack\default
    and
    D:\Spiele\Steam\steamapps\common\The Walking Dead\Pack\WalkingDead103
    to prefs.prop.bak to deactivate them.

    Atta1 posted: »

    @DjNDB: I forgot something: It wouldn't be a big problem if the save files are lost, but as i said above: I can't even restart.... o

  • Hi,
    I'm having the same problem as well. Can you please help?
    I did download the support tool. Here's the link:
    http://www.sendspace.com/file/zyox5s

    Any help you can provide would be great.

  • DjNDBDjNDB Moderator

    Please rename the prefs.prop in
    E:\Program file\New Steam\steamapps\common\The Walking Dead\Pack\WalkingDead103
    to prefs.prop.bak to deactivate it.

    Hillel posted: »

    Hi, I'm having the same problem as well. Can you please help? I did download the support tool. Here's the link: http://www.sendspace.com/file/zyox5s Any help you can provide would be great.

  • It works! Thank you DjNDB.

    Now to prepare for season 2... :D :D :D

    DjNDB posted: »

    Please rename the prefs.prop in E:\Program file\New Steam\steamapps\common\The Walking Dead\Pack\WalkingDead103 to prefs.prop.bak to deactivate it.

This discussion has been closed.