Poker Night 1 Crashes as soon as the game starts

So I can load up the game, go through the intro video, and even read through the tutorial at the beginning. Past that, the game crashes. I have it at the smallest resolution, lowest graphics, everything. It crashes every time.

Please fix this and contact me as soon as possible.

Thank you.

Comments

  • Sound like you're on a Mac. Is that so? If yes, sorry to say, but you 're pretty much screwed. There is an older thread discussing the same problem and Telltale's response was something along the lines that it was Apple's fault and that we shouldn't have applied our OS updates in order to play the game.

    That's a totally lame excuse IMHO and total disregard to the customers. Telltale still sells the game via Steam, so I would expect it to either work or provide a concrete timeline for their efforts on trying to make it work or at least apologise to their customers and rectract the game from sale. Instead they point the finger to Apple and ask us to do their dirty work (i.e. persuading Apple that they shouldn't have make the change that broke the game - like we have enough technical knowledge to do that).

    I wish you're on Windows there's still hope for you.

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    We have seen this issue arise on newer hardware, and unfortunately have no plans to update this particular game at this time. I apologize for any inconvenience this has caused.

  • HOW DO I GET MY MONEY BACK.

    We have seen this issue arise on newer hardware, and unfortunately have no plans to update this particular game at this time. I apologize for any inconvenience this has caused.

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    If you have purchased the game through our website, please contact our Support Staff at support@telltalegames.com for further assistance. If you've purchased the game through the Steam Client, please contact Steam Support for support regarding this request. I apologize for any inconvenience that you've experienced.

    HOW DO I GET MY MONEY BACK.

  • please update the game then

    We have seen this issue arise on newer hardware, and unfortunately have no plans to update this particular game at this time. I apologize for any inconvenience this has caused.

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    Unfortunately we have not announced plans to update the game at this time. I apologize for any difficulties this causes, and recommend contacting the distributor you purchased the game from for a refund.

    FreshToast posted: »

    please update the game then

This discussion has been closed.