Cannot download new episodes

I purchased the game from your website yesterday....am really enjoying it...but after I finished episode 1....it says "coming soon" under download content for episodes 2-5 and 400!!! I want to play episode 2 but cant because it just says coming soon....here is a link from the help tool your provided hopefully you guys can figure this out quick
http://www.sendspace.com/file/i810mt

Comments

  • I am currently trying your python script fix for downloading episodes 2-5 and 400.....let you know if it works

  • I downloaded all the episodes via python....copied them to the data folder and started the game.....when I go to download content....episodes 2-5 and 400 still says "coming soon" I am getting very frustrated

    Dimension33 posted: »

    I am currently trying your python script fix for downloading episodes 2-5 and 400.....let you know if it works

  • also tried restarting my pc and turning off all spyware virus and firewall....could it be my router firewall?

    Dimension33 posted: »

    I downloaded all the episodes via python....copied them to the data folder and started the game.....when I go to download content....episodes 2-5 and 400 still says "coming soon" I am getting very frustrated

  • DjNDBDjNDB Moderator

    The game doesn't have the latest patches, which is why it doesn't show the episodes.

    Please post the contents of the WalkingDead101PatchFs.updated.json in
    C:\Users\JJ\Documents\Telltale Games\The Walking Dead\SyncFs\Meta

    Something must be wrong with it judging by the size of 92 bytes.

    Dimension33 posted: »

    also tried restarting my pc and turning off all spyware virus and firewall....could it be my router firewall?

  • DjNDB posted: »

    The game doesn't have the latest patches, which is why it doesn't show the episodes. Please post the contents of the WalkingDead1

  • says its like 3Kb on my computer....how big is it supposed to be?

    DjNDB posted: »

    The game doesn't have the latest patches, which is why it doesn't show the episodes. Please post the contents of the WalkingDead1

  • DjNDBDjNDB Moderator

    The file is fine now. The game downloaded a proper one since you uploaded the support data.
    If it still doesn't work it must be failing to download the patches.

    Please delete the contents of these folders:

    C:\Users\JJ\Documents\Telltale Games\The Walking Dead\SyncFs\Data\WalkingDead101PatchFs
    C:\Users\JJ\Documents\Telltale Games\The Walking Dead\SyncFs\Meta
    C:\Users\JJ\Documents\Telltale Games\The Walking Dead\SyncFs\Temp

    And start the game. It should take a bit longer, since it will download about 40 MBs of patches. Afterwards you should see the Episodes. If that's not the case, please run the support tool again, so i can see what's the current state.

    Dimension33 posted: »

    says its like 3Kb on my computer....how big is it supposed to be?

  • ok did what you asked...it re-downloaded patches...but episodes 2-5 and 400 still say coming soon...here is my new support tool file
    http://www.sendspace.com/file/kxmql0

    DjNDB posted: »

    The file is fine now. The game downloaded a proper one since you uploaded the support data. If it still doesn't work it must be fai

  • DjNDBDjNDB Moderator

    The patches are indeed all there now, and I don't know what causes the problem.

    You can try renaming the entire "The Walking Dead" in
    C:\Users\JJ\Documents\Telltale Games\
    so that the game doesn't find it.

    If that works, you can start narrowing down the cause by copying back the prefs.prop and .save files, and later the episodes.

    Dimension33 posted: »

    ok did what you asked...it re-downloaded patches...but episodes 2-5 and 400 still say coming soon...here is my new support tool file http://www.sendspace.com/file/kxmql0

  • yeah I tried renaming it that didn't work either.....this is actually kind of ridiculous and I know its not your fault personally.....but I am very bummed out....you have basically said that I paid for 5 episodes and I can only play one and you have no idea why.....

    DjNDB posted: »

    The patches are indeed all there now, and I don't know what causes the problem. You can try renaming the entire "The Walking Dead

  • I am having the same problem here, I've tried deleting downloading and reinstalling 5 times now with nothing working

  • the download content menu has a red exclamation point next to it if that means anything

    DjNDB posted: »

    The patches are indeed all there now, and I don't know what causes the problem. You can try renaming the entire "The Walking Dead

  • Dimension33 posted: »

    the download content menu has a red exclamation point next to it if that means anything

  • DjNDBDjNDB Moderator

    I am just a volunteer from the community, not a TTG employee.

    Dimension33 posted: »

    yeah I tried renaming it that didn't work either.....this is actually kind of ridiculous and I know its not your fault personally...

  • I'm having the same problem too.

  • DjNDBDjNDB Moderator
    Mullon posted: »

    I'm having the same problem too.

  • Is the problem on our end? Because if its a problem over there I can wait for it to be fixed.

    DjNDB posted: »

    You can try the workaround Dimension33 posted.

  • DjNDBDjNDB Moderator

    It is a bug in the game that should be fixed very soon.

    Mullon posted: »

    Is the problem on our end? Because if its a problem over there I can wait for it to be fixed.

  • I think I'll just wait it out then. As long as it's fixed before season 2 comes out.

    DjNDB posted: »

    It is a bug in the game that should be fixed very soon.

  • MattPMattP ModeratorTelltale Staff

    We are aware of this issue. We should have it fixed very soon.

This discussion has been closed.