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Big problems ! I need help !...

posted by Mick_Chimes on - last edited - Viewed by 1.6K users

I am playing from season 1 .The first problem I have is in the drug store behind the woman Carly where there is a candy bar /energy bar that I can't grab or select....the icon to grab it when I scroll over it is not there although I have no problem grabbing the other candy/energy bars in the drug store.

The second problem and most annoying of all is when I finish episode one, abandoning the unobtainable candy bar I move on where the episode ends.If I try to carry on to episode 2 the screen grows black.However I can see the inventory with only the fire axe in it..The music/theme song from the end of episode one is constantly playing in the back ground when this happens (which is all the time !).I simply can not move on to episode 2 from my carry on saved game from episode one.

I have tried re~installing the game with cloud saving on and off and I have tried replaying episode 1 more times than I can count (grrrrr). I have tried verifying the integrity of the game cache . I have not moved on from episode 1 !!!!!! I'm using a PC with Windows 7

  • here is my info and event log data file download link

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      DjNDB Moderator

      I don't see anything unusual.

      Please disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD).

      Then rename the savegame folder
      %USERPROFILE%\Documents\Telltale Games\The Walking Dead\
      And try if you can start Episode 2 directly in an empty save slot with random decisions.

      If that doesn't work either, please download and run the support tool again. I updated it recently.

      • i dont have a save game folder i just have 59 .save files in the TWD folder. should i rename them all or delete them or put them in a folder?

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          DjNDB Moderator

          I didn't write that clear enough.
          In the Windows explorer open
          %USERPROFILE%\Documents\Telltale Games\
          and rename the "The Walking Dead" folder to "The Walking Dead backup"

          Then try starting Episode 2 directly in an empty save slot with random decisions.

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