I bought the pass for the season 1 of The Walking Dead through this website a few weeks ago and installed it yesterday thanks to the provided launcher. I launched the game, downloaded every single episode without any major problem (which means, all 5 episodes and 400 Days), and began, all of that without leaving the game.
That's precisely when things got frustrating. The second time I launched the game, everything was going as normal until the "Connecting" screen : right after it, nothing, the game basically crashed (though the "music" was still playing), I couldn't move the mouse, and had to use a ctrl+alt+suppr to stop the game.
Since then, I've tried virtually everything. I'm obviously not the first to encounter this problem, so I went through all the tricks that have apparently worked for the others : reinstalling the game, turning off the internet, running the game as an admin, running it in a compatibility mode, deleting stuff I don't really know anything about (REG DELETE "HKEY_CURRENT_USER\Software\Telltale Games\Launcher), and various combinations of these. In vain.
Any help would thus be welcome, and my apologies if I've missed a giant "YOUR SOLUTION IS RIGHT HERE DUMMY" thread. I ran the Support Tool if that can help, here's what I got : http://www.sendspace.com/file/qddode
Thanks in advance.