Save game deleted after episodes Season 1 episodes 1-5

Sorry if this is the wrong place but I am trying to navigate this website without seeing constant spoilers for 400 days and Season 2.

I am operating on a mac and here is my support tool link -

I just finished the main story of Season 1. I turned on my game again to begin 400 days and my save game is gone. Is there anything I can do? I would greatly appreciate any help.

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