Season 1 Episode 4 won't start: Black Screen with movable cursor

Win 7 32-Bit
GeForce 9800 GT 512 MB
Core 2 Duo 2.14 ghz
4 GB RAM
Downloaded from Steam

Details: Had issues with Episode 5 not applying data from Episode 4 properly and stuff being screwed up. Figured my save was corrupted. Deleted save in-game, deleted save data from files. Restarted, got to Episode 4. When I try to start up Episode 4, it's a black screen with the movable cursor, and never switches to the loading stage. Figured it was a faulty install, first ran the cache to find any missing files, none were there, so I deleted and re-installed the game. Problem still persists with the Episode 4 issue. I have my saves and system prefs backed up (not my initial ones that I deleted, but my new ones with Episodes 1-3 completed).

Support Data:
http://www.sendspace.com/file/q8z878

I went through some of the files, didn't edit anything. It seems like the issue could be with a prefs.prop file in TheWalkingDead104?

Comments

  • help please I want to play this game so I can import into Season 2.

  • Okay, I deleted the prefs file that was in the 104 folder and that solved the issue. Thanks for providing a support tool so that I was able to fix it myself, although I would have appreciated a response sooner.

  • DjNDBDjNDB Moderator

    I wish I could have responded sooner, but I am doing this in my free time. Just wanted to let you know that you seem to have picked the proper solution.
    The prefs.prop in that folder is probably from an earlier playthrough that ran into the multiple prefs.prop bug.

    Jexx21 posted: »

    Okay, I deleted the prefs file that was in the 104 folder and that solved the issue. Thanks for providing a support tool so that I was able to fix it myself, although I would have appreciated a response sooner.

  • Ah, didn't realize that the tech support mod was a volunteer as well.

    Thanks though, appreciate that you at least replied here :P

    DjNDB posted: »

    I wish I could have responded sooner, but I am doing this in my free time. Just wanted to let you know that you seem to have picked

This discussion has been closed.