Purchased multi pack episodes are not working

We purchased the multi pack the episodes are not downloaded so that we deleted the game again we downloaded it we open the game and it asked to purchase episodes 2-5 because of this we wasted
Multi pack-1100 episodes 2-5-790 total Rs 1890 we ask them to return our money if they not respond we are going to complaint in to apple community.if telltale games want to send me any email they can send to svr2002@gmail.com.the game is the walking dead


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