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    DjNDB Moderator

    Does it still show the correct stats for every episode when you load season 1?

    If it's on PC or Mac, please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.

  • So it looks as if all my stats are there and good except for episodes 1-3 of Season 1. I wonder if this is because I had to restore my saves because I had the glitch where it corrupted my saves.

    Anyway here is the file from the Support Tool, and thank you for your response!


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      DjNDB Moderator

      Without the stats being there season 1 doesn't have the choices stored, so season 2 can't find them either.

      If you describe what exactly you did with the saves I can figure out if they can be restored.

      • I don't remember 100% unfortunately... I just remember that I had gotten that corrupted file bug and I found a fix online...

        I think I might have done this : http://www.giantbomb.com/the-walking-dead/3030-34205/forums/saved-game-fix-pc-573948/

        Which also might explain why I don't have the prefs.prop in my steam app folder? Would it fix it if I just copied my prefs.prop back to that folder?

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          DjNDB Moderator

          The information in that thread is not 100% accurate. The prefs.prop is usually only saved in the savegame folder. If it is anywhere else, that's the multiple prefs.prop but, that causes further savegame problems.
          It can be fixed if handled properly before continuing to play, but it's to late for that now.
          I don't think you can get a full consistent set of savegames out of what you have left. There should around 70 .save files after playing up to Episode 5, and you only have 27. So rewinding is most likely broken already.

          There is a slight chance you can at least get some of your progress from the first few episodes back. Then you could continue from there. Otherwise you'd have to replay the entire season to get your choices.

          Here's what you can try.

          Please disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

          Then try the "restore previous version" feature (right click, "properties", "restore previous version") on the savegame folder ( %USERPROFILE%\Documents\Telltale Games\The Walking Dead ). If there are multiple versions try restoring the latest one from the date before the game crashed.

  • This happened to me as well. Everything was fine until I started chapter 3 of season 2 then my computer crashed for some reason, but that happens sometimes. When I tried starting up season 2 again, I lost all my data and when I tried to start over it would show the wrong choices in the recap. I ran the TWD support tool https://www.sendspace.com/file/7kavmk

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      TelltaleMike Telltale Staff

      I apologize for the delayed response, unfortunately if the game crashed during a loading or autosave sequence, your save files may have become corrupted. I would then recommend deleting your save files, and starting a new game in Season Two. Again, my apologies for any difficulties you have experienced.

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