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Can't login

posted by Kaelri on - Viewed by 415 users

Hello I purchased The Walking Dead Season 1 yesterday and had been playing it earlier today. However when I load the game now and it prompts me for my user and password, after I enter in my details the window disappears and nothing else happens. Please assist.

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    DjNDB Moderator

    It shouldn't ask your for username and password more than once under normal circumstances.

    If on windows, please delete the Login data from the registry.

    First, open a command window.
    Windows XP: Go to your start menu and click on run. Type in "cmd" and press enter
    Windows Vista / 7: Press the Windows key. Type in "cmd" and press enter
    Windows 8: At the start screen, type in "cmd" and press enter

    Then copy the command line below and paste it into the command window, press enter, and confirm the question:
    REG DELETE "HKEY_CURRENT_USER\Software\Telltale Games\Launcher"

    The game can also take longer on startup sometimes, so please make sure it's not just taking a few minutes by waiting a bit.

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