This discussion may contain spoilers!
I know at the beginning Toad was made out to be your typical selfish landlord with a rotten attitude but it is revealed that he does care a lot for his family, and unfortunately for me, I have a terrible weakness for puppy dog eyes, especially on cute little creatures like Toad and Toad Jr. I felt bad about him not being able to afford glamour and I felt terrible for scaring him in the interrogation since he looked so sad and defenseless and then his son came in and he hugged the cute little guy, I mean all he wanted to do was spend the afternoon with the kid. Plus he was willing to get beat up by Bigby and strong-armed for his son since the guys threatened to kill him if he told anyone.
I am likely just a sucker for a good dob story and puppy eyes but I felt really bad for Toad and even worse when I chose the option to slap the guy lol but I did laugh at the whole "Agh! JESUS!" line Also, I know Toad is far from having the worst situation in the cast, I felt the same way for Beauty, then again she did a good job giving you a guilt trip for everything she wanted. I also know that things like poverty and corruption are a huge part of this game so Toad's situation is not special but still, look at those eyes when he is sad! lol