Black Screen (it happens again)

Hi everybody

I bought the game a year ago and my girlfriend and I started different games. She finished her play without any problem, but I couldn't because everytime I tried to start the fifth episode, the screen turns to black and the game didn't start. I tried to rewind the game to start in a previous point, and it didn't work.

After a few months, I started a new game and, oh surprise, the screen turned into black when I started the third episode.

I had an unofficial patch translating all text to spanish, and i don't know if that can be the cause of my issue.

Anyway, here is the file generated by the support tool, as it may be useful for you to help me.

Thanks a lot.


  • TelltaleMikeTelltaleMike ModeratorTelltale Staff
    edited March 2014

    I apologize for the inconvenience. Please rename the prefs.prop file in C:\Program Files\Steam\steamapps\common\The Walking Dead\Pack\WalkingDead104 to prefs.prop.bak to disable it, and then start the game. You should now be able to continue your save.

  • It works now!

    Thank you very very much!

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    You're welcome, enjoy the game!

    psichoboy posted: »

    It works now! Thank you very very much!

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