User Avatar Image

Can't play 400 Days, no "Play Now" option

posted by scotchyscotchscotch on - Viewed by 4K users

I play Walking Dead via Steam on Mac. I can't play 400 Days. Steam tells me that I've already bought the DLC. Episode Status shows "Special Episode" is installed. The background for it is red versus the dark tan of the others. When I play my current game (ended at the conclusion of episode 5 before 400 Days was released), I am shuffled through the different episode load screens until I am stopped on "Special Episode". There is no option to play the episode. I can go back to Episode 5 and play.

How exactly do I play 400 Days? Should I continue from Episode 5? I don't have an option to reinstall the DLC.

6 Comments
  • User Avatar Image
    TelltaleMike Telltale Staff

    You should be able to play 400 Days by selecting the Play button, then selecting the save slot in which you completed Episode 5. Then once you see the Episode screen where you can go left or right through the Episodes/chapters, you should be able to scroll to the right until you find 400 Days, and then hit Play with it selected.

  • I reinstalled and checked that 400 Days episode was installed (listed in episode status), but I still can't play it. I do not have a "play" option on the screen for that episode. I'm talking about the screen that I scrolled to following the last episode. I can play any of the other episodes, but I no play option.

    • User Avatar Image
      TelltaleMike Telltale Staff

      I apologize for the inconvenience. Below are a few possible solutions:

      1) Restart your system

      2) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

      3) Run the game as admin

      4) Run the game in compatibility mode (We recommend Windows 98/ME)

      5) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

  • I'm on Mac OS X 10.9.2, so #3-5 don't apply to me. #1 doesn't work. #2 shows that I had 1 file that failed to validate. Steam tells me it will reacquire it, but never actually does. I've restarted Steam and even reinstalled. I've also deleted WD entirely. Here are some screenshots: 1 and 2.

  • I went back and replayed episode 5, and now I have the play option. Now, I'm super-depressed after the finale and can't begin 400 Days, but problem solved!

This discussion has been closed.