User Avatar Image

Save File Issue

posted by BlindCaesar on - Viewed by 937 users
Hey guys, I recently completed the first season of the Walking Dead but I'm having some serious problems with my saves.

A little background, I recently had a problem where (after clicking "use the cloud" button on a prompt that I didn't read to thoroughly) my saves were gone in game-- but not in the folder. I eventually fixed this by creating a new game and then overriding that file with my last saved game. It worked. However, at the after credits scene my choices were all wrong (for example it says Kenny shot Duck when I did) and when I checked the time stamp on the save it was still the same as the file I had overridden. Now, when I tried to import it into the Walking Dead Season 2 all of my choices were wrong again.

I am at a loss on how to fix this, so any help would be extremely appreciated.
9 Comments
  • User Avatar Image
    TelltaleMike Telltale Staff
    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply to this email with the download link copied and pasted into this reply. You can find the Sticky here:

    http:/ /www.telltalegames. com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, we will be able to assist you further.

    (Links are not currently working, so please copy and paste the above link into the address bar of your browser, and delete the spaces and hit enter)
    • https:/ /www. dropbox. com/s/wl02wktfsgb5gjg/TWD_support_data_pc.zip
      • User Avatar Image
        TelltaleMike Telltale Staff
        Please rename the prefs.prop files in

        C:\Users\BlindCaesar\Desktop\the walking dead

        and

        C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\Pack\default

        to prefs.prop.bak to disable them, then restart the game, and your saves should be restored.
        • It's still just selecting a random decisions when I go over to season 2-- (for example: it has Clementine in the red sweatshirt which I didn't get).
          • User Avatar Image
            TelltaleMike Telltale Staff
            Can you please clarify if after changing the above file names, that you re-imported your Season One save files into Season Two?
              • User Avatar Image
                TelltaleMike Telltale Staff
                I would then try swapping the prefs.prop files that you renamed in

                C:\Users\BlindCaesar\Desktop\the walking dead

                into

                C:\Users\BlindCaesar\Documents\Telltale Games\The Walking Dead

                and switching it for the one already in there, and then see if it is able to read your choices.
                • Now I have absolutely no saves in Season 1. The files are still there.
                  • User Avatar Image
                    TelltaleMike Telltale Staff
                    I would then swap the files back, as the first prefs.prop file was the correct one. Can you please clarify which of the other choices were being randomized for you? We have heard of a few instances of player's choices being different from their saves, such as the St. Johns brothers deaths, or whether or not Lee's arm was cut off. We believe to have fixed them, but have not heard of the Clementine's sweatshirt being the wrong one.
This discussion has been closed.