Did not get achievement or the item with it

I have won the poker match in Poker Night 2 and got Claptraps bounty but the achievement didn't pop up and when I went to check my tf2 for the item that comes with it, it wasn't there. Please help


  • TelltaleMikeTelltaleMike ModeratorTelltale Staff
    We apologize for the issue you are experiencing with TF2 items not unlocking. Due to the Steam architecture, achievements cannot be acquired while playing in offline mode or without an active internet connection. For more information on Steam’s policy regarding achievements, please see the following thread:


    Unfortunately, the only way to unlock the achievement and corresponding TF2 item would be to remove your save game and prefs.prop file from your system and reacquire the achievement while playing online. To avoid this issue arising from an interruption in internet service, we advise that you occasionally make a backup copy of your save and prefs before earning a bounty achievement.
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