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Season 2 episode 3 random shutdown iOS

posted by Shadusnox on - last edited - Viewed by 8.7K users
I am playing the iOS version of the walking dead season 2 ep 3 on my ipad. It works fine with no noticeable problems until I get up to chapter 4 far to fall. Once I reach the end of this chapter, the screen goes black the border is still there and auto save icon appears like it's supposed to, but then the screen goes completely black and my ipad shuts down the game, it gives me no reason as to why this has happened. It doesn't save at this point so if I try again it takes me to the start of chapter 4 and the same thing happens leaving me unable to play the game beyond this point. I have tried with other saves and making different choices (I thought mabe one of the choices caused this glitch) none of these actions made any difference. I would appreciate help as I would like to play the full game, thanks. :)
  • This is exactly what's happening to me, I have no explanation for it, and I am really disappointed about it. I guess its a general glitch in the iOS version, which will hopefully be fixed soon. I'm glad to hear its not only me who has this problem. Dear Telltale: PLEASE FIX THIS SOON!!! :(
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    TelltaleMike Telltale Staff
    I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully complete the episode.
  • I tried it and mine now works, sorry for the people who still can't get it to work though :(
  • Is the wi-fi nessesary ?
  • Episode 3 is crashing after the greenhouse scene. Please advise on what I can do to fix the issue
  • Please fix this tell tale staff asap, My app crashed as what was stated above. I turned off my wifi, still no good. I paid good money with this, i expect good gaming experience as i have with the previous 2 episodes of season 2. Please !!
  • Same Problem, after the Planthouse Scene it crashes. Always. Nothing matters what i do. Reset iPhone 4s, still crashing, no other apps running, still crashes.
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    TelltaleMike Telltale Staff
    For those of you still crashing, can you please clarify what iOS device you are currently playing on? If you are playing on an iPhone 4S, please try my above solution again, and when you restart your iPhone, please leave it Off, and let it sit for 3-5 minutes. Then turn it back on, and reset your WiFi settings from Off, and back On again, then restart the game application.
  • Same things happens on my iPad. Running latest version of ios, no apps running in background, location and other services turned off (did NOT have to do any of that for episode 2). So... don't give me any of that ios update bs, apps in background bs, turn your phone/ipad/ipod/etc off and on again crap, and what have you. Also, some parts are nearly impossible to play or get passed on an iPad that are way easier on other platforms. I paid for multiple season passes (will never do this again) and find that the game is at its worse on an iPad, somewhat okay on PS3, and only slightly better on PC. This episode needs a serious fix for ios products.
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