User Avatar Image

program file missing

posted by madia66 on - Viewed by 327 users
I bought TWD with steam for pc. Download is done and I see the game in steam, but it doesn't start. Steam says "Programm Datei fehlt - program file missing". Can you help me? My english is not very good...and my pc knowledge isn't... :-(
1 Comment
  • User Avatar Image
    TelltaleMike Telltale Staff
    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
This discussion has been closed.