All characters are black shadows in ep4

Just installed and tried to play Ep4 Wolf Among Us and all characters are black shadows


  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    After receiving the information from your support tool, I will be able to assist you further.

  • Heyho,

    I had the same problem after having downloaded episode 3.
    What helped me was to delete all data and folders related to episode 3, redownload the episode and then the issue was solved.
    You find the episode 4 data in your documents Telltale Games/The Wolf Among Us/SyncFs

    Hope this works for you just like it did for me

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    Thank you for posting the extra information! I hope you are able to enjoy the game!

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