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Poker Night 2 - Crash on Loading Screen

posted by Venomrider on - Viewed by 834 users

This issue was probably mentioned before in another post on the forums, but I'd rather just make a fresh one for myself. The issue is that I can launch the game, but when I pass the "Click to Continue" screen, it loads for a few seconds and then ends up crashing(PokerNight2.exe has stopped responding.). I ran the first Poker Night just fine, so I'm not sure what the issue is. I noticed other threads the moderators suggested a few ways to fix the issue, but I tried most of them and the problem still remained. I also noticed they said we could post the file we got from running the TWD support tool, and my system information, so here it is. And yes, I'm aware my computer doesn't have the best specs, but it was enough to run the first Poker Night and the first season of the Walking Dead game. Please respond, and thanks.

Support Tool Info - https://www.sendspace.com/file/9lr0ob
**------------------

System Information

Time of this report: 6/16/2014, 20:20:53
Machine name: BRENNAN-LAPTOP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: RV410/RV510/S3510/E3510
BIOS: Phoenix SecureCore(tm) NB Version 03UC.P026.20101027.LX
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz (2 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 4028MB RAM
Page File: 2495MB used, 5560MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

      Card name: Mobile Intel(R) 4 Series Express Chipset Family
   Manufacturer: Intel Corporation
      Chip type: Mobile Intel(R) 4 Series Express Chipset Family
       DAC type: Internal
     Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_C571144D&REV_09
 Display Memory: 1695 MB

Dedicated Memory: 64 MB
Shared Memory: 1631 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD033A
Native Mode: 1366 x 768(p) (59.996Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2202 (English)
Driver Version: 8.15.10.2202
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2010 12:36:00, 6547968 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-677F-7BE5A9C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0xC571144D
Revision ID: 0x0009
Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:iCNT0:8.15.10.2202:pci\ven_8086&dev_2a42&subsys_c571144d
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled


Sound Devices

        Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC571&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6162 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/22/2010 17:41:06, 2435816 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No


Sound Capture Devices

        Description: Microphone (Realtek High Definition Audio)

Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6162 (English)
Driver Attributes: Final Retail
Date and Size: 7/22/2010 17:41:06, 2435816 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF


DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Microsoft Hardware USB Mouse
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

  Device Name: Micr
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

  Device Name: Micr
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

  Device Name: Micr
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

  Device Name: Micr
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Poll w/ Interrupt: No


USB Devices

  • USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2936
    | Matching Device ID: usb\root_hub
    | Service: usbhub

Gameport Devices


PS/2 Devices

  • Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
  • Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid\vid_045e&pid_0745&mi_00
    | Service: kbdhid
    |
  • Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
  • ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd0b00
    | Upper Filters: ETD
    | Service: i8042prt
    |
  • Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid\vid_045e&pid_0745&mi_01&col01
    | Upper Filters: Point64
    | Service: mouhid
    |
  • Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

Disk & DVD/CD-ROM Drives

  Drive: C:

Free Space: 172.1 GB
Total Space: 421.9 GB
File System: NTFS
Model: WDC WD5000BEKT-00KA9T0 ATA Device

  Drive: D:

Free Space: 38.1 GB
Total Space: 55.0 GB
File System: NTFS
Model: WDC WD5000BEKT-00KA9T0 ATA Device

  Drive: G:
  Model: TSSTcorp CDDVDW TS-L633J ATA Device
 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

 Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_C571144D&REV_03\3&11583659&0&D8
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934

Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_C571144D&REV_03\3&11583659&0&E8
Driver: n/a

 Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_C571144D&REV_03\3&11583659&0&D7
Driver: n/a

 Name: Intel(R) ICH9 Family SMBus Controller - 2930

Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_C571144D&REV_03\3&11583659&0&FB
Driver: n/a

 Name: Mobile Intel(R) 4 Series Express Chipset Family

Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_C571144D&REV_09\3&11583659&0&11
Driver: n/a

 Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A

Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_C571144D&REV_03\3&11583659&0&EF
Driver: n/a

 Name: Standard AHCI 1.0 Serial ATA Controller

Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_C571144D&REV_03\3&11583659&0&FA
Driver: n/a

 Name: Mobile Intel(R) 4 Series Express Chipset Family

Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_C571144D&REV_09\3&11583659&0&10
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939

Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_C571144D&REV_03\3&11583659&0&D2
Driver: n/a

 Name: Intel(R) ICH9M LPC Interface Controller - 2919

Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_C571144D&REV_03\3&11583659&0&F8
Driver: n/a

 Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40

Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_C571144D&REV_09\3&11583659&0&00
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938

Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_C571144D&REV_03\3&11583659&0&D1
Driver: n/a

 Name: Intel(R) 82801 PCI Bridge - 2448

Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_C571144D&REV_93\3&11583659&0&F0
Driver: n/a

 Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A

Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_00000000&REV_03\3&11583659&0&E5
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937

Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_C571144D&REV_03\3&11583659&0&D0
Driver: n/a

 Name: Qualcomm Atheros AR9285 Wireless Network Adapter

Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_E025105B&REV_01\4&2BCEBCDB&0&00E5
Driver: n/a

 Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948

Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_00000000&REV_03\3&11583659&0&E4
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936

Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_C571144D&REV_03\3&11583659&0&EA
Driver: n/a

 Name: Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller

Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_C571144D&REV_00\4&296E4DAC&0&00E4
Driver: n/a

 Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940

Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_C571144D&REV_03\3&11583659&0&E0
Driver: n/a

 Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935

Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_C571144D&REV_03\3&11583659&0&E9
Driver: n/a


DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.03.4530.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.03.4530.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.03.4530.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.61.0002.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
Haali Video Renderer,0x00200000,1,0,dxr.dll,
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DirectVobSub,0x00200000,2,1,vsfilter.dll,3.00.0000.0288
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,3.00.0000.0288
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
DC-Bass Source,0x00400000,0,1,DCBassSourceMod.ax,1.05.0002.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.03.4530.0000
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.61.0002.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.03.4530.0000
madVR,0x00200000,1,0,madVR.ax,0.87.0010.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.61.0002.0000
LAV Video Decoder,0xff800000,1,1,LAVVideo.ax,0.61.0002.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.03.4530.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WebCam SCB-0355N,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
WebCam SCB-0355N,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713


EVR Power Information

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0**

1 Comment
  • User Avatar Image
    TelltaleMike Telltale Staff

    I apologize for the inconvenience. After looking over your support tool information, below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS (Your graphics card's drivers look to be outdated)

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

This discussion has been closed.