Black screen when starting 400 Days? (Mac) (Steam)

When I start 400 Days, which I can only access rarely when Steam recognizes that it isn't "coming soon" which is at very random times, it gives me a black screen.
This is impossible, haha!

Comments

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, I will be able to assist you further.

  • Here you go! https://www.sendspace.com/file/5mvky4

    Thank you so much for what you do! See you everywhere on the forums helping hundreds of people every day. I respect that!

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, a

  • TelltaleMikeTelltaleMike ModeratorTelltale Staff

    My apologies, here are a few possible solutions (You may have tried a few already, but I will provide all of the potential solutions to resolve your issue below):

    1) Restart your computer

    2) Play the game with your computer disconnected from the internet

    3) If your Mac has multiple graphics cards, go to your system preference and click on ‘energy saver’. Uncheck ‘Automatic Graphics Switching’ and this will make sure your Mac is using your more powerful graphics card.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Try playing the game with no other programs running in the background

    6) Reinstall the game

    Impalala posted: »

    Here you go! https://www.sendspace.com/file/5mvky4 Thank you so much for what you do! See you everywhere on the forums helping hundreds of people every day. I respect that!

This discussion has been closed.