Can't load Save Files (or move to them)

I recently installed and played Amid the Ruins, and then went back to restart an earlier episode and now my save files are literally stuck? I think it moved to Save File B which doesn't have my season 1 save in it and I cannot click R1 or L1 at all to move to the right one and am forced to exit the game. The screen isn't exactly frozen the music is there and the images are moving...I just can't click anything and am forced to exit. I tried just playing the game from clicking randomly on any episode, but I can't do that either since I have to choose a new save area to save it in and I cannot click "X" or R1 and L1 either. Is there a way to fix this?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Can you please clarify how many save slots you are currently using in the game? Also, have you recently started the game while connected to the internet, to make sure you have downloaded and installed the latest update for the game?

  • I had 3/4 slots filled at the time so couldn't even load the past three different saves since L1 would not let me shift to them. I ended up having to delete my entire save file and start from the beginning and it allowed me to play again.

    I apologize for the inconvenience. Can you please clarify how many save slots you are currently using in the game? Also, have you

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for posting the extra information. I will make sure to pass it along to the team. I apologize for any difficulties this has caused you, and I hope you can now enjoy the game!

    I had 3/4 slots filled at the time so couldn't even load the past three different saves since L1 would not let me shift to them. I ended up having to delete my entire save file and start from the beginning and it allowed me to play again.

  • Hello,
    I just bought Episode 4 Amid the Ruins as well and cannot play it at all due to it not recognizing my save file. If I go to the main screen it and look at my choices it has all of them up through Episode 3. But when I try to play Episode 4 is tries to make me upload my season 1 file again and then says it can't find it. Once that happens it has me select a new save file and when it takes me to the save slot screen I can see my season 1 data. I also have had the same problems as quarianqueen with it freezing on the save screen with music still playing. I had also replayed the end of episode 3 when I bought it to change one of my choices, but haven't touched the game or save files since the release so I don't know what would cause this problem.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. If your save files aren't properly reading, please try deleting the game from your PS3, and then re-download it from the Playstation Store. (Please note that this will not harm your save files) Then start the game while connected to the internet to make sure you have downloaded and installed the latest update for the game, and see if you are then able to continue your game using your save files.

    taytaymcfly posted: »

    Hello, I just bought Episode 4 Amid the Ruins as well and cannot play it at all due to it not recognizing my save file. If I go

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