User Avatar Image

Game still crashes at startup?

posted by TinyCarlos on - Viewed by 281 users

Okay, so I've been able to play before with no problems, but all of a sudden, it stopped working.

I've reinstalled it a few times, changed my resolution and loaded the game, but nothing has worked.
I don't know how to fix it, so if you know how to fix it, please tell me.

1 Comment
  • User Avatar Image
    TelltaleMike Telltale Staff

    I apologize for the inconvenience. Can you please clarify what platform you are playing the game on? (PC/Mac/PS3/Xbox/iOS/Android?) Also, if you are on PC/Mac, can you please clarify if you are playing the Telltale Games version, or the Steam version?

    Also, if you are playing the PC/Mac version, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/51153/twau-support-tool

    After receiving the information from your support tool, I will be able to assist you further.

This discussion has been closed.