Black screen when I try to run the game

I just bought The Walking Dead Game and every time I just click on the app, my screen goes black and all I can hear is sounds of the game.


  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please try starting the game again, and when you see the blank/black screen, please try switching the game to Windowed Mode using the shortcut (Alt+Enter for PC, Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and/or graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.

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