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Stuck at inside view of ice cream van

posted by bannedrew on - last edited - Viewed by 1.5K users
I don't know if I'm missing something or if it's a bug. I'm flying along in the ice cream van chasing the balloon and I clicked to go to the internal view. I've tried bubble gum ice cream and bird seed ice cream (and even starting pistol ice cream) and none of them do anything. I've extended the serving hand which hasn't helped.

I'm starting to think I need to do something outside the van but when I right click to exit out of the internal view, nothing happens. Is this a bug or is there something I'm supposed to do inside first?
14 Comments - Linear Discussion: Classic Style
  • Take the crank from the outside and use it on the lead wheels.
  • I can't get to the outside. I guess it must be a bug then.
  • bannedrew;136971 said:
    I can't get to the outside. I guess it must be a bug then.
    You need to click the hotspot on the sunroof, took me a while to find it too.
  • image

    This is the screen I'm stuck at. I can't find any sunroof hotspot here and right clicking does nothing.
  • bannedrew;136985 said:
    image

    This is the screen I'm stuck at. I can't find any sunroof hotspot here and right clicking does nothing.
    Then it is a bug. Right clicking should bring you out the to van view again.
  • Does anyone have a saved game of just before that moment that I could copy over mine?
  • I'm having the same problem. From what I understand, other people had this problem in the final chapter of episode 1. Yet Telltale didn't fix it.

    This is unacceptable.

    I feel like I just wasted the last couple of hours.
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    ScottAlexander Telltale Alumni
    SchneeIst Weiss;137009 said:
    I'm having the same problem. From what I understand, other people had this problem in the final chapter of episode 1. Yet Telltale didn't fix it.
    Telltale was unable to ever track down reproducible steps to correctly diagnose and cure the issue. It's not that we didn't fix it, it's that we could never discover a means of accurately reproducing the issue. We can't fix things if we don't know why they're happening. If anyone has a saved game while the issue is occurring they can send to me ASAP at:

    [email]acannon@telltalegames.com[/email]

    From this we may be able to glean some information that could possibly be useful. That would be much appreciated. Thank you.

    We've received a save game and are currently diagnosing the issue. We will keep this thread updated as more information is gathered. Thank you for your continued patience, this bug has annoyed us for a very, very, long time.
  • As near as I can tell, it's not that he can't go out to the van view. You need to first right click and then click the sunroof hotspot. You can't click it while zoomed in.
  • jweir;137094 said:
    As near as I can tell, it's not that he can't go out to the van view. You need to first right click and then click the sunroof hotspot. You can't click it while zoomed in.
    The thing is that we can't zoom out to the van view. Right clicking doesn't do anything so we can't click the sunroof.
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