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ToMI consistently crashing in game

posted by mdoyleIRL on - last edited - Viewed by 1.2K users
ToMI is crashing and taking down my PC within minutes of starting new game.
This appears to be a common problem across many different hardward types.

For me, I can only play a couple of minutes then I lose video card signal to the monitor while the sound either continues for a minute and then goes dead, or goes into a loop imeediately when i lose video, and I have to cold boot the machine to recover.

It seems to happen randomly a few minutes in (I get to see the intro sequence play and then as I'm walking around on the boat doing various different things it crashes as described above - but never at the same action. Just randomly while i'm on the boat just after the intro)

I updated to latest Catalyst drivers and have direct .

It looks like the game is taking my video card down.

I'm really annoyed as I love the MI series and was really looking forward to this, but I can't play it with all the crashing.

Please help!

My specs are:
AMD Athlon 64 X2 4200+
ATI Radeon X1950 Pro (Driver Version: 6.14.0010.6925 - latest)
DirectX 9.0c (4.09.0000.0904)
14 Comments - Linear Discussion: Classic Style
  • Also note:
    This crash happens on every video resolution that I have tried so far, from very high, down to 1280x720, and has occurred in both full screen and windowed modes.
  • Same problem here...

    Intel Core 2 Duo - E6550 @ 2.33GHz
    GeForce 8600GTS (latest driver)
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    Will BANNED
    Hey guys, do you have any sort of debugging tools running in the background (anything from Process Explorer on up to the more serious stuff)? Or any cd cloning tools? Basically anything that SecuRom might freak out over?
  • I have the same problem. ToMI is crashing already within the intro. Bluescreen tells something about video card problem.

    My system:
    Intel Core2Duo 2.16
    ATI Mobile FireGL 512MB
  • I'm having the same problem only I don't even get to the intro, as soon as I click start new game I get the blue screen and it reboots my computer....

    AMD Athlon 64 3000+
    512MB Ram
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    Will BANNED
    A good rule of thumb is that if your computer is ever rebooting on you, then it's time to update your video and sound card drivers. Blue screens and reboots are almost always a driver problem.

    If that doesn't work but you are crashing at some point inside the game (as in you get past the initial load), then you might want to try redownloading, just in case something has corrupted in the game itself.
  • I have Nero's Image Drive running...will shut turn it off and see if it does the trick!
  • Disabling Nero ImageDrive didn't do the trick...still crashes a few minutes into playing the game.
    Mine is not a blue-screen but a crash of the game which is taking down my video card and rendering my PC useless until I force a cold boot.

    I'll try downloading the game again tomorrow, but that sounds silly. Have never had to do that before for any other game, and besides...I downloaded the game as 1 big .exe from Telltale. If the exe was corrupted it never would have installed.
    Don't see how downloading it again would help but I'll do it again out of desperation.

    I've paid for this game and would like to be able to play it.
    No other game has ever crashed my PC...and I've played plenty way more resource intensive than this.
  • I have re-downloaded this game...killed all non-essential processes and services...have the latest drivers for all hardware...and the game still crashes randomly...taking down my PC.

    I am woried that one of these crashes is going to corrupt my hard drive, as I have to cold restart the machine every time to recover. Longest play I got was around 15 minutes.

    C'mon guys...its not good enough to ask for driver updates and re-installs...this game is not handling errors gracefully and is crashes PCs of all many different hardware configurations.

    There is a larger issue here guys!

    Any other suggestions?
    Are there any updates planned for a more stable release of the game?
  • User Avatar Image
    DjNDB Moderator
    mdoyleIRL wrote: »
    Any other suggestions?
    Are there any updates planned for a more stable release of the game?

    I have a bunch of them.

    Since you have random crashes and ruled out many software issues, it is a good idea to check for hardware problems.

    Testing your graphics card:
    Open your PC and make sure the graphics card cooler is dust free and look whether the fan runs when the PC is running.

    Download FurMark to stress test your graphics card. Start it, select "Stability Test" and "Xtreme Burning Mode" and press "Go!".
    While running you should monitor the temperature at the bottom of the screen. Run it for 10 minutes or until the temperature seems to be stable for some minutes. If the temperature exceeds 80°C, abort with Escape.

    Maybe we can reproduce your crashes this way.

    Testing your processor:
    You should monitor your processors temperature while running the processor test, just as a safety measure to prevent hardware damage by overheating. You can do that with core temp.
    Now download prime95 and run it. If you see a "welcome to gimps" window choose "just stress testing".
    In the "run a torture Test" window just press ok.
    Let the Test run for 5 minutes. If the temperature reaches 60°C before that, abort it. To stop it use "Test/Stop" in the Menu, but keep the window open because you need the results. Just closing the window would keep it running in the systray.

    If there are no Errors listed until then, your processor should be okay.
    Errors would look like the red worker thread in this Picture.

    Testing your memory:
    Bad memory is often the reason for random crashes. In order to test your memory download and make a bootable cd or disk. Start your system from that medium to run the memory test.

    It is probably enough to run it for one pass. Look at the lower table that looks like this after one pass is finished:
    Test Pass Errors
    ---- ---- ------
    Std     1      0

    If there are errors they are showed in red as in this example:
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