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Duplicate order

posted by cindymmmm on - last edited - Viewed by 115 users
Hi, I ordered a game for my daughter, and accidently hit 'buy now' (or purchase) twice, and was charged twice. I sent an e-mail on 12/4, and got the automated response and an issue # (issue-24281), and was told if I did not hear anything soon, to post in the forum. Here I am! I have already gotten the credit card statement. The two order numbers were:

I just need to get the charge reversed on the duplicate order!
Thanks for your help!
1 Comment - Linear Discussion: Classic Style
  • Hi Cindy,
    Check your pm. I sent a reply to your ticket but, obviously the spam or junk folders were a little hungry and must have eaten it.

    Cheers,
    bonnie
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