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Monkey Island DVD code 'issue-28616'

posted by dkmarino on - last edited - Viewed by 225 users
Early last week I sent an email but have not yet received a response. I received an initial email a week ago saying my case had been assigned the code 'issue-28616'. Here is a copy of the email I sent. Thanks, Kristine

Hi.....could you please tell me how to get the DVD for free and just pay shipping? I have tried using the link you sent me below but I get charged the $34.95 again for the Monkey Island Series. I thought I had pre ordered the DVD back in November when I ordered and paid for the series. Do I order it again? Thanks, Kristine Marino

----- Original Message -----
From: Telltale Games
To: [email][/email]
Sent: Friday, March 12, 2010 6:08 PM
Subject: Monkey Island customer - get your season DVD

March 12, 2010 |

Hey there, Tales of Monkey Island season owner...
Free Monkey Island DVD Now Available for Order!

The Tales of Monkey Island DVD is coming! This disc will contain both the PC and Mac version of the game, along with design team commentaries, trailers, wallpapers, and more! Since you bought the season, you can get the DVD for free (just pay shipping)!

» Pre-Order Now!

Spend $50, get free shipping!

Through midnight PST on March 28th, you can get free shipping (worldwide!) on your order if you add $50 dollars worth of games or merch to your cart. To aid you in this, we have loads of new Tales of Monkey Island merchandise available for pre-order in our store. Take a look at our Voodoo card set, new pin packs and more below! Offer exludes orders with posters/prints.

Upgrade to the Tales of Monkey Island Deluxe Edition!

Just can't get enough? Get the Tales of Monkey Island Deluxe Edition: Those who didn't get the special Steve Purcell DVD slipcase during the season pre-order can get it in this fantastic bundle! Along with the exclusive slipcase, the deluxe edition includes a voodoo card, Gulf of Melange map, a piece of eight, a drink coaster from Club 41, and a souvenir button! These precious artifacts will only cost $14.95 for season customers like you!
» Get the Deluxe Edition!

Items expected to ship in Spring 2010.

Monkey Island Merch

Monkey Island Voodoo Card Set $19.95
Tales of Monkey Island T-Shirt $18.95
Tales of Monkey Island Mug $19.95
Monkey Island Button Set #2 $9.95

Check out our new Sam & Max Games!

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3 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    Macfly77 Moderator
    When you try to order it, are you logged into your Telltale account (the one you used to order the game in November)?
  • Hi Yes I am logged in with same account. Even on the website, on the page for pre-ordering the DVD it says "already own a Tales of Monkey Island game? Log in here to see our disk deal for you" but there is no link there to click to log into to view the available deal.
  • Tomorrow maybe you can keep insisting. In the weekends they, well, rest like the normal people.
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