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Poker Night: All my stats are gone!

posted by SupSuper on - last edited - Viewed by 5K users
So after a busy day I load up Poker Night, and it starts up in a window for some reason (I usually play full-screen). No biggie I think, sometimes games do that, I fix up the Options and go play.

I notice I have the option to "Continue Tournament" (I didn't even know the game saved tournaments) even though I finished my last tournament, but I decide to try it out anyways. The game seems to load up the last game right when I lost, with me having no money:

image

Yet when I start the hand I suddenly get a bunch of money to play with. :confused: Oh well, whatever, I continue the game and beat the Heavy.

Then I noticed... all my game stats are gone! :eek: Unlocks, items, everything! There's only stats for the hands I played since I loaded the game. Although the achievements are intact, you can see I had gotten the Strong Bad glasses:

image

Luckily I hadn't advanced much in the game so I'm not too bothered, but still, what the hell happened to all my cool stuff?? :(
58 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator
    crfh;418043 said:
    Can anyone on Telltale tell us how to properly backup our stuff? I keep hearing these stories, I have a dozen tournaments won, I'm practically at the same spot I was when I lost all my stuff, it wouldn't be amusing for it to happen again
    All you need to do is to backup your save file and prefs.prop.

    I posted a python script earlier, which does periodical backups.

    For more convenient use i attached a zip file to this post. All you need to get it running is a python interpreter. Afterwards unzip the file, use a text editor (or pythons IDLE by right clicking) to adapt the base_dir and backup_interval.
    Then you should be able to start the PNATI_Backup.py by double clicking.

    If the game should crash on you, just unzip one of the backups. You might also want to delete older Backups every now and then for space reasons. I don't delete them automatically, because in the worst case you would end up with only backups of the time after the crash if you would wait to long.

    That's a relatively convenient workaround until there is an official solution.
  • I've been there, man. I'd managed to win all the TF2 items & everything up to the Homestar Runner deck before BOOM, I'd lost everything. I couldn't even play the game for a couple days, not because it wouldn't respond, but because it was too depressing.

    I got back on the horse that threw me eventually, though, & now I've unlocked everything up to the Fruit Friend table & regained the TF2 items. Still, if this is still happening to people, Telltale needs to find a solution & fast.
  • Yeah, until there's a fix for this, I'm not playing this anymore. I presume TTG are aware of the issue. I also assume they know exactly what causes it, given that they've not asked for any further details from us.
  • User Avatar Image
    Vainamoinen Moderator
    ThunderPeel2001;418230 said:
    Yeah, until there's a fix for this, I'm not playing this anymore. I presume TTG are aware of the issue. I also assume they know exactly what causes it, given that they've not asked for any further details from us.
    They did ask, as you can see in this thread, but the answers were probably not enough to find "the" cause. I hope there'll be a fix for it somewhen.
  • One person asked for some DxDiags... Here's my full explanation of what I did before I lost everything (for posterity).

    I JUST LOST ALL MY PROGRESS :(

    I'm a wee bit miffed that I've just lost EIGHT HOURS of progress. *sob* EVERYTHING (score, unlocks, character items) have been reset.

    Here's exactly what I did:

    I originally installed TTG's version (not Steam version) because Jake assured us that it would have the Steam achievements. I played it briefly, realised it didn't have them, and downloaded the Steam version.

    The Steam version continued my previous game no problem... I kept my score and unlocks, and got achievements. Woo!

    I then continued to play the Steam version for eight hours in total (not in one sitting, lol). I got the patch when it came, etc. All good.

    Then today, I accidentally loaded the TTG version from the icon on my desktop (I forgot to uninstall it). The TTG Loader appeared, and I immediately realised what I had done and shut it down. (I did not click "Launch Game"!)

    I then went into Steam and booted the game through that. It remembered my resolution settings (playing in a window) and I clicked on "Play Game". It asked if I wanted to continue my previous tournament... I said "yes". I noticed the cards and table had reverted back to the original two... I pressed ESC to look at my stats and they'd all been erased. As had my character items. I clicked the UNLOCKS tab and for a few seconds it showed all the tables I had previously unlocked, and then removed them and gave me just the two you start with.

    I looked into my C:\Users\Johnny\Documents\Telltale Games\Poker Night at the Inventory folder and found the two save files.

    My pnati_save.save had NOT been modified since my last play (ie it had been modified several days ago).
    My prefs.prop HAD been modified when I had booted the game (ie. 20 mins ago).

    Help!
  • Just another one in the same boat... Happened after I updated to the new version, despite asking it to keep the saves.

    Update: just happened again. Probably relevant is that I exited the game before finishing a round the previous time. (Graphics settings etc. were also all reset at the same time.)
  • This is happening to me too. It's actually happened pretty much every time I try to play. The first time I run the game it will immediately pop up a "CelebrityPoker.exe has stopped working" error and close. Then I run it again and all my settings have been reset to default and my stats are all wiped, including unlocks. I can play normally from there, and closing and reopening the game will still work, but if I turn my computer off and on and run the game it will do the same thing, immediately crashing and wiping all my settings/stats in the process.

    This has only been happening since the patch, I had no problems at all before then. I'm also running the Steam version, if that makes any difference.

    dxdiag:
    [CODE]------------------
    System Information
    ------------------
    Time of this report: 12/19/2010, 22:03:15
    Machine name: KONATA
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 02/24/10 14:05:48 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
    Memory: 6144MB RAM
    Available OS Memory: 6136MB RAM
    Page File: 2624MB used, 9644MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
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    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

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    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Auxiliary (3- SB Audigy)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: SB WoW Wireless Headset
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x041E, 0x30D9
    FF Driver: n/a

    Device Name: Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC221
    FF Driver: n/a

    Device Name: Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC221
    FF Driver: n/a

    Device Name: G15 Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC222
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A36
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC221
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC222
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Logitech HID-compliant Cordless Trackball
    | Vendor/Product ID: 0x046D, 0xC501
    | Matching Device ID: hid\vid_046d&pid_c501
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 43.3 GB
    Total Space: 235.0 GB
    File System: NTFS
    Model
  • My copy of Poker Night did the same thing to me! My little bit of progress is gone now. I have to begin all over.
  • Count me up for this glitch now.
    I unlocked EVERYTHING but the last deck too.:(
  • Quick question, where are the save and prefs files for the Steam version? I would like to back it up beforehand and test if it ever happens to me. Well, it hasn't, yet.

    I never even watch stuff from Youtube since the game is fullscreen, so if it's caused by graphical preference fuckups I feel like I'm safe, but you can never know.
This discussion has been closed.