Telltale Autumn Sale

Cursor Problem

edited September 2006 in Game Support
Hi there,

I just bought CSI 3 Dimensions, and after installation and playing the first case, I noticed an issue with the cursor. It's basically uncontrollable - just a small movement will make the cursor move wildly from one side of the screen to the other. I have to tap it with my finger numerous times to get it where I want it to go. It slows down my play time immensly. Only one other issue, my tool icons are missing from the tool selections, only the tool decriptions show up...any ideas?

Julia

Comments

  • EmilyEmily Telltale Alumni
    edited June 2006
    Welcome to the forum. Sorry to hear you're having this problem. Can you tell us your computer specs? (Specifically, what kind of video card do you have?)
  • Options
    edited June 2006
    Hi Emily,

    It's a Prosavage KM133. It is definitely not one that's listed in the CSI handbook - it is three years old and most likely out of date. I knew this when I bought the game - it's playable but very slow - and of course with the cursor being so hard to control, it's just frustrating. I suppose I should upgrade my video card and see if that makes a difference. I didn't think though that a video card would affect the way the cursor handles, but I guess I was wrong!

    Julia
  • EmilyEmily Telltale Alumni
    edited June 2006
    I'm not sure if the video card is what's causing the cursor problem, but it is most likely what's causing the problem of the tools not showing up.

    If you end up upgrading the video card, please let us know how it goes!
  • Options
    edited June 2006
    Have you had other players ask about the crazy cursor problem?

    Julia
  • EmilyEmily Telltale Alumni
    edited June 2006
    I don't remember hearing about this particular problem from anyone else, but Ubisoft is handling the support for this game so we aren't hearing much, support-wise.
  • edited July 2006
    By the way, while we're at it - Sometimes when in the inventory, examining some items, it's sometimes difficult finding the hotspot to move it. Is this something you could fix?
  • EmilyEmily Telltale Alumni
    edited July 2006
    I'm not sure what you mean by hotspot, here. Are you talking about where to put your cursor on the arrows that rotate the object?
  • Options
    edited July 2006
    hey jannar85 -

    Moving objects in the inventory (aka evidence viewer) is something we definitely want to fix if we do another CSI game.

    For CSI3DOM, you can usually touch the mouse to the edges of the screen to cause it to rotate.

    The closer to the edge of the screen, the faster it will rotate.


    -greg
  • edited September 2006
    Hey, great to hear Greg!

    Is Ubisoft pleased with the sales btw? Could it happen you got to do another one? :D

    I haven't seen a CSI game so alike CSI before, and that's positive! :)
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