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SB Season 1 DVD Question

posted by SpiralJacobs on - last edited - Viewed by 493 users
Is it supposed to be free, like the other full season prices if I own the entire series, or is it supposed to come up with a cost, like it is now? I do own the full series, btw.
Thanks!
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  • SpiralJacobs;488545 said:
    Is it supposed to be free, like the other full season prices if I own the entire series, or is it supposed to come up with a cost, like it is now? I do own the full series, btw.
    Thanks!
    If you bought the series from Telltale Store and all the episodes are associated with your account and listed in your "My Games" page, DVD is free except for the price of shipping.
  • Yeah, that's what I thought, but for some reason, the DVD keeps coming up as full price. I do own the complete series. I'm not sure why this is happening...
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    Jake Telltale Alumni
    Have you written to [email]support@telltalegames.com[/email]? Amy can probably help you out.
  • SpiralJacobs;489727 said:
    Yeah, that's what I thought, but for some reason, the DVD keeps coming up as full price. I do own the complete series. I'm not sure why this is happening...
    Also, if you've bought them piece meal, it won't show that you are eligible automatically, but like has been suggested if you e-mail support they'll make it work.
  • Thanks a ton for the responses! I'll send off an email to support and see what they can do.
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