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[JP] Help loading game.

posted by jpark_08 on - last edited - Viewed by 492 users
Every time I load the game I get an error message saying, "Could not load game. Make sure you are running the application from the directory it was installed to".

What does this mean?
8 Comments - Linear Discussion: Classic Style
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    puzzlebox Telltale Staff
    Sounds like it can't find some of the files it needs. Have you tried reinstalling?
  • Also, my virus scanner says it's blocking a keylogger. When I allow the games access on my firewall, or turn off the virus software, it doesn't help.
  • puzzlebox;558540 said:
    Sounds like it can't find some of the files it needs. Have you tried reinstalling?
    Twice, with no luck.
  • may sound like a dumb question but... did you move anything from where the game was installed?
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    puzzlebox Telltale Staff
    Can you try turning off your virus scanner, then reinstalling? The antivirus software might be automatically removing a vital file.
  • puzzlebox;558555 said:
    Can you try turning off your virus scanner, then reinstalling? The antivirus software might be automatically removing a vital file.
    Just tried this, didn't work.

    EDIT: Finally got it working. I unziped the file again with the virus scanner off and it worked. Thanks for all your help.
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    puzzlebox Telltale Staff
    Yay! Thanks for letting us know.
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    DjNDB Moderator
    jpark_08;558587 said:

    EDIT: Finally got it working. I unziped the file again with the virus scanner off and it worked. Thanks for all your help.
    Would you please tell us what virus scanner caused the problem?
    It might be useful to know.
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