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Sam & Max - Season 1 All Episodes crash during opening sequence

posted by 4eyes on - last edited - Viewed by 1.8K users
I bought the season 1 dvd last summer and played from start to finish the first episode. And now, on the same computer, on exactly same configuration, each episode crashes during the opening demo, just after the second or third "cut" depending on the episode.

I have:
Windows XP Pro SP2
AMD Athlon XP 2400+
1GB of RAM
ATI Radeon 9550
DirectX up to date

Last month when I tried the episodes, they gave error dialogues that my graphic card drivers were old and needed updating. I updated. After that just the crashing. Since then I've re-installed my graphic card drivers (several times), and even my windows. No change. I tried the older drivers again and they gave the 'you need to update' -error.

Any suggestions?
24 Comments - Linear Discussion: Classic Style
  • You mention that your DirectX is up to date, but have you tried reinstalling it since the problem?

    Also, this is in the new version of the episodes, yes? Do you have any sort of CD burning/cloning program like Alcohol or Daemon Tools or some kind of debugging software? Any of these could be causing the copy protection to freak out and crash.
  • The windows re-install pretty much forced a directx re-install. I'm not sure what you mean with the "newer" version but yes, this is the all-episode-on-one-dvd collection. I do have Daemon tools installed, but I tried once to run one episode after shutting down firewall, virus detection tools, daemon and everything else unnecessary with no difference. Should I uninstall it?
  • Oh right, dvd, not download. Daemon tools can be rather persnickety and act up even if it looks disabled. It might not hurt to try uninstalling it, but I can't guarantee that it will solve the problem. Is this the European retail version of the dvd or the one from our online store?
  • I'll try uninstalling. The DVD is European.
  • Nope, didn't work, still a crash. The sound hangs up, screen goes black and then the computer reboots. I thought that it was a overheating problem or something, but every other (3D) game I've tried works fine.
  • Hmm, would you mind downloading Episode 4 from our site and trying that?

    I'm curious to see if this has anything to do with the disc version.
  • Tried that, guess it's not about the disc. Same kind of crash, this time before the opening sequence even begins. Saw the gametap logo and heard some sounds, but it's not the ordinary saxophone intro.
  • Hmm, well the system reboot leads me to think that it is driver related, so have you tried updating your soundcard drivers?
  • Thanks for reminding, hadn't done that :) Didn't help though :(
  • Any more suggestions? Has anyone else had problems with ATI Radeon cards? Because the when I first tried the games they didn't crash. Only thing I've done since is updated maybe directX, graphic card drivers... and I doubt nothing else... (= no hardware on my computer has changed).
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