Starting me over on episode one

I've played through 4 chapters and gotten to episode 5 twice now and both times when I try to start episode 5 it restarts me at episode 1 and deletes all progress. Is there any way to fix this or to get a refund because this is beyond annoying and I have no intention of playing through the whole game again, complete waste of time.

Comments

  • edited November 2012
    Same thing here. Lost 4 hours of play time on episode 5, and before that I lost 1. Second time it has happened on this episode alone, I don't know if there is any reason to play through it again unless I plan to finish it in one sitting. I wouldn't mind a refund at this point too.
  • edited November 2012
    what you should do is make sure you're playing on save slot 3 and this problem should not occur
  • edited November 2012
    I also had this issue, but with slot 1 save and on episode 3.
    I went to load a save on episode 3, but it started me on episode 1.
    When I went back to load, my save for episode 3 was gone.
    And from what I have found, it says to refrain from using slot 3...
  • edited November 2012
    I'm having exactly the same issue, this is a complete waste of time, all of that data gone in seconds :confused:
  • MattPMattP ModeratorTelltale Staff
    edited November 2012
    We have submitted a patch to Microsoft to fix this issue. Hopefully this patch will be approved soon and then distributed automatically when the game is launched while on Xbox Live.
  • edited December 2012
    So when you say "fix this issue" do you mean fix it for future players or is my game going to be there once I get the patch?
  • edited December 2012
    I need to know this too, please. I finished Episode 2 on my last sitting. When I load my game, it automatically sets me up to select Episode 3, but when I load it, it loads Episode 1.

    I can load Episode 1, and Episode 2. But every time I Select Episode 3, it just loads Episode 1 again.

    Are all of my choices now lost?
  • edited December 2012
    Will this bring our saves back? I will be damned if I am playing through again.
  • edited December 2012
    offishall wrote: »
    Will this bring our saves back? I will be damned if I am playing through again.


    I so agree with you...
  • edited December 2012
    Got prompted for an update today, and my savegame seems back, safe and sound. Able to load episode 3 no problem, and the "Previously on..." segment seems to have maintained my choices.

    Note: When selecting my episode, it started me back at the beginning, when I actually was probably half way through. However, returning to the menu and selecting "rewind" allowed me to choose my proper checkpoint.
  • edited December 2012
    Holmes108 wrote: »
    Got prompted for an update today, and my savegame seems back, safe and sound. Able to load episode 3 no problem, and the "Previously on..." segment seems to have maintained my choices.

    Did your update just come randomly or did you have to go into the game or?
  • edited December 2012
    kris23 wrote: »
    Did your update just come randomly or did you have to go into the game or?

    As soon as I launched the game, I got the prompt, like a standard title update (not a dashboard update).
  • edited December 2012
    Holmes108 wrote: »
    As soon as I launched the game, I got the prompt, like a standard title update (not a dashboard update).

    Oh my god. Okay, it's screwed up again. As I said yesterday, I was able to get my game back after some playing around, and an update.

    Now, when loading up, once again Episode 3 just brought me to episode 1. I quit, went back to the main menu, and went back to Episode 3.

    There was no "Rewind" option on Episode 3, even though I'm well into it. Clicking on Episode 3 again actually loaded Episode 3 this time, but at the very beginning. So I had sat through the "Previously on..." segment (with my choices from prior episodes seemingly intact).

    Once again, I exit to the main menu, and now the "Rewind" option is there, with all of the check points up to the chapter I actually left on.

    WTF is going on here Telltale?

    Long story short, once again my game is fine and intact, but I have to select Chapter 3 three full times, and exit back to the main menu before it will load the proper checkpoint.

    Edit: actually it appears I was sent slightly back in the game. Maybe lost 20 minutes or half hour. But could be worse.
  • MattPMattP ModeratorTelltale Staff
    edited December 2012
    This Title Update has not been approved yet, so you must have received the last title update. We are still waiting to hear back from Microsoft.
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