Telltale Autumn Sale

Another "Walkingdead101.exe has stopped working" thread

Hi guys and gals,

I purchased the Walking Dead game on Steam prior to episode 3 coming out. I was able to play through both episodes without any problems. When episode 3 was released, my game bugged. I have been searching and trying for MONTHS to get my game to work, and failed.

The error message I get is the one stated in the title of the thread, and occurs when I click to continue on the title screen as the game crashes.

I have tried every single thing I found in FAQs online, in threads, etc... and need further help.

If you need info from me, I can provide.

Just please someone help me!
«1

Comments

  • DjNDBDjNDB Moderator
    edited November 2012
    Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
  • edited November 2012
    Here you go!

    System Information
    Time of this report: 11/23/2012, 17:27:22
    Machine name: SAM-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 620
    BIOS: BIOS Date: 11/21/11 10:52:35 Ver: 04.06.04
    Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
    Memory: 6144MB RAM
    Available OS Memory: 6126MB RAM
    Page File: 2994MB used, 9257MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GT 530
    Manufacturer: NVIDIA
    Chip type: GeForce GT 530
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DE5&SUBSYS_90A11B0A&REV_A1
    Display Memory: 3785 MB
    Dedicated Memory: 978 MB
    Shared Memory: 2807 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ASUS VS228
    Monitor Id: ACI22FD
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.0697 (English)
    Driver Version: 9.18.13.697
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/10/2012 21:23:48, 18252136 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4EA5-11CF-037A-ACB01CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x0DE5
    SubSys ID: 0x90A11B0A
    Revision ID: 0x00A1
    Driver Strong Name: oem89.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section024:9.18.13.697:pci\ven_10de&dev_0de5
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (USB PnP Sound Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: USB\VID_0D8C&PID_013C&REV_0100&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 22:23:47, 109696 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Conexant HD Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_50A1&SUBSYS_102804ED&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: CHDRT64.sys
    Driver Version: 8.50.0004.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/10/2011 18:27:32, 1576576 bytes
    Other Files:
    Driver Provider: Conexant
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (USB PnP Sound Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 22:23:47, 109696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Stereo Mix (Conexant HD Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: CHDRT64.sys
    Driver Version: 8.50.0004.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/10/2011 18:27:32, 1576576 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
    FF Driver: n/a

    Device Name: USB PnP Sound Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0D8C, 0x013C
    FF Driver: n/a

    Device Name: SteelSeries HID Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1038, 0x1366
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Device Name: Wacom Virtual Hid Driver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x1001
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    Gameport Devices

    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x1038, 0x1366
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Wacom Mouse
    | Matching Device ID: hid\wacomvirtualhid&col03
    | Upper Filters: wacommousefilter
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 243.2 GB
    Total Space: 938.7 GB
    File System: NTFS
    Model: WDC WD10EALX-759BA1 ATA Device

    Drive: Q:
    Model: n/a

    Drive: H:
    Model: QFEFYX 67STUBWD SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: G:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: I:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    System Devices
    Name: AGFC9HQD IDE Controller
    Device ID: PCI\VEN_1095&DEV_0642&SUBSYS_FEF60345&REV_01\4&5D18F2DF&0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04ED1028&REV_B5\3&11583659&0&E0
    Driver: n/a

    Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
    Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_04ED1028&REV_05\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
    Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_04ED1028&REV_05\3&11583659&0&FD
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04ED1028&REV_04\3&11583659&0&B0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
    Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_04ED1028&REV_05\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04ED1028&REV_05\3&11583659&0&D0
    Driver: n/a

    Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04ED1028&REV_09\3&11583659&0&08
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04ED1028&REV_05\3&11583659&0&E8
    Driver: n/a

    Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04ED1028&REV_09\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04ED1028&REV_05\3&11583659&0&FB
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_04ED1028&REV_06\03000000684CE00000
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04ED1028&REV_05\3&11583659&0&D8
    Driver: n/a

    Name: NVIDIA GeForce GT 530
    Device ID: PCI\VEN_10DE&DEV_0DE5&SUBSYS_90A11B0A&REV_A1\4&65B465D&0&0008
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_04ED1028&REV_B5\3&11583659&0&E4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_90A11B0A&REV_A1\4&65B465D&0&0108
    Driver: n/a

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000
    CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000
    CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000
    FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000
    FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000
    Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000
    Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000
    Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000
    OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000
    Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000
    Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000
    Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000
    Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000
    Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000
    Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000
    Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000
    ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071
    ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.
  • DjNDBDjNDB Moderator
    edited November 2012
    I would try unplugging all USB devices which are not absolutely essential, including the USB sound device.

    Some previous game had issues with Wacom drivers, so uninstalling them is worth a try too.

    I would also try running the game during a clean boot.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your settings by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer
  • edited November 2012
    Hi- sorry for the delayed response- Thanksgiving weekend and all.

    I tried what you suggested, and it did not work. I still receive the error message and the game crashes. Are there any other suggestions you have for me, or am I stuck not playing the game?

    Thanks for the help, by the way :)
  • DjNDBDjNDB Moderator
    edited November 2012
    Please try if the game starts if you rename/move your savegame folder:
    %USERPROFILE%\Documents\Telltale Games\The Walking Dead
  • edited November 2012
    I removed the whole folder and I'm still crashing.
  • DjNDBDjNDB Moderator
    edited November 2012
    Does it also crash if you disconnect from the internet while running the game?
  • edited November 2012
    Yup.
  • DjNDBDjNDB Moderator
    edited November 2012
    I am running out of ideas.
    I assume you tried these steps already?
    Mike wrote: »
    Help! I'm trying to launch the game and immediately getting a "WalkingDead101.exe has stopped working" error. What do I do?!

    There's a few things you can do to resolve this. First, make sure you meet the minimum requirements for the game. This is important. If you don't meet the minimum requirements, there may be little if anything we will be able to do to troubleshoot your issue.

    Try rebooting your system.

    If you're using Steam, verify the integrity of the game cache. If you're not sure how to do this, the link below will walk you through it.

    https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

    Try right-clicking game's executable, which is WalkingDead101.exe, and then click Run As Adminstrator.

    If it's still not working, right-click the game's executable, click Properties, click the Compatibility tab, and then check the options to run in compatibility mode for Windows 98/ME. Also check the option to disable desktop composition.
  • edited November 2012
    I have, but I will try again.
  • edited November 2012
    Yeah, still crashing.
  • edited November 2012
    Bumping in case someone else has a suggestion for me.
  • edited November 2012
    Im bumping with you. Ive played through all the chapters on steam up to the end of chapter 5 part 1 (thus I know it has nothing to do with any of the "fixes" suggested by the above mod), and the screen blacks out and crashes to windows with the aforementioned error. Does the team know that this is an issue, and is it being patched? Im significantly pissed at this.
  • edited November 2012
    Bumping.
  • edited December 2012
    Bump
  • edited December 2012
    I'll join in on the bumping parade... the game crashes every time after I click to continue. I can't get to the main menu anymore. Before, I was able to get to the menu but somehow made my problem worse while trying to restore my lost savegames (even though I didn't do much of anything). The dinput8.dll solution was how I got the game to start at all after downloading Episode 5 - before I tried that, the game failed to launch entirely. At this point I'm losing my patience.

    Here's a screenshot followed by a link to my dx diagnostic info:

    WalkingDead-Win8Crash.jpg

    https://www.dropbox.com/s/f8wp4cphoqfuad5/12.2.12DxDiag.txt

    Thanks in advance for any help!! I hope TellTale get their asses in gear and fix this issue soon.
  • edited December 2012
    bump again

    Please at least say you're trying to resolve this, TellTale team... it really upsets me more that there's been nothing said about this issue (to my knowledge - feel free to correct me on this). Also - my saved game files are still intact, but the game wasn't seeing them when it was still launching. How can I point the game to the correct location on my drive? I'm really, really wanting to play Ep 5, guys. Especially now that there's no new Walking Dead tv episodes until Feb!
  • edited December 2012
    Bump for another issue that seems to be getting ignored.
  • edited December 2012
    ty for bumping guys! Keep it up.
  • edited December 2012
    bump bump bump
  • edited December 2012
    Got this same issue starting chapter 5. Oh and it also won't recognize any of my saved games any more. Yay! Game of the Year!
  • edited December 2012
    I've uninstalled the game - I'm not planning to play it or buy another TellTale game until this is resolved.
  • edited December 2012
    This is the most ridiculous error I've seen, it seems to be due to Steam re-jigging things after Episode 3 but the complete LACK of support from Telltale is beyond absurd.

    If you disable your internet connection prior to pressing "click start/Click continue" it works for me (How this is possible I don't know)

    If that fails sometimes it's the USB or Wireless controller, disconnect that prior to launching the game and see if that helps.

    My Specs: Win7 64bit, AMD 6970, XBOX wireless controller.
  • edited December 2012
    nevins wrote: »
    This is the most ridiculous error I've seen, it seems to be due to Steam re-jigging things after Episode 3 but the complete LACK of support from Telltale is beyond absurd.

    If you disable your internet connection prior to pressing "click start/Click continue" it works for me (How this is possible I don't know)

    If that fails sometimes it's the USB or Wireless controller, disconnect that prior to launching the game and see if that helps.

    My Specs: Win7 64bit, AMD 6970, XBOX wireless controller.

    I'll try in offline mode.

    I do not own a controller, so the controller thing is not my problem- might be for someone else, tho!
  • edited December 2012
    Nope, didn't work.
  • edited December 2012
    This is getting beyond ridiculous. Can someone from the company address this issue? I am VERY close to demanding my money back. This is not how you treat customers- you released a product that is broken. You cannot fix it. Either fix it, or return my money.
  • edited December 2012
    bump
  • edited December 2012
    Does anyone in Telltale have any shred of decency? ESPECIALLY after winning GOTY at the VGAs? I mean, I'm happy about that, don't get me wrong, but how do you win an accolade like that while completely ignoring an entire community of players DYING to play the damned game but can't due to bugs and glitches?! I've been a customer and a fan since the beginning, from Bone to Sam & Max, Poker Night, and now TWD. What the hell happened? I get the feeling that this game was optimized for iOS and all other platforms can kick rocks. This, unfortunately will have to be the last Telltale game I buy.
  • edited December 2012
    Bump
  • edited December 2012
    I would like to re-bump this thread on account of having the same problem. I have troubleshooted, I have tried all the fixes offered in the faq. The only one I can't try is running the .exe in admin. The right-clicking it offers no means of running as admin and there's no compatibility tab in the properties. Out of the kindness of his heart and excitement from his own experience, an online buddy of mine gifted me a copy for Christmas. I've read many people complaining that Telltale doesn't have a sense of urgency in dealing with major bugs. I don't know if this is true, but God if they don't, I hope the fix it up pretty soon.
  • edited December 2012
    So it's the holidays, Steam is having their holiday sale, and I see my friends all buying TWD. It's unfair to have to watch my friends play this game when I've owned it for MONTHS and have yet to finish the content I PAID for. This is the absolute last game I buy from the company, and will be telling all of my friends about how poorly this has been handled. I will continue to bump this thread because maybe if enough people raise a big enough stink you'll actually listen for once, and not ignore us.

    I hope you've been watching what has been going on with WarZ. Because if you don't get your act together and either COMMUNICATE WITH US or FIX THIS, that could someday be you.
  • edited December 2012
    Bump.
  • edited December 2012
    Game crashes in the begining when pushing he car. Stuttering screens and load times. Install of the game hung for a long time checking direct x. Maybe thats the issue here.
  • edited December 2012
    I can't play walking dead on vista pc......sure would love a refund. here is my dxdiag info:

    System Information
    Time of this report: 12/23/2012, 20:25:01
    Machine name: FRONTROOM
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
    Language: English (Regional Setting: English)
    System Manufacturer: Gateway
    System Model: DX4710-05
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
    Memory: 6132MB RAM
    Page File: 3290MB used, 9161MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Sound Tab 5: No problems found.
    Sound Tab 6: No problems found.
    Sound Tab 7: No problems found.
    Sound Tab 8: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Intel(R) G33/G31 Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) GMA 3100
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_018D1025&REV_02
    Display Memory: 286 MB
    Dedicated Memory: 0 MB
    Shared Memory: 286 MB
    Current Mode: 1280 x 768 (32 bit) (60Hz)
    Monitor: Envision G2016wa1
    Driver Name: igdumd64.dll
    Driver Version: 7.15.0010.1637 (English)
    DDI Version: 9Ex
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 1/16/2009 08:00:30, 5541376 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B78E66-6A82-11CF-F075-8721A2C2CA35}
    Vendor ID: 0x8086
    Device ID: 0x29C2
    SubSys ID: 0x018D1025
    Revision ID: 0x0002
    Revision ID: 0x0002
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
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    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025018D&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5678 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/4/2008 03:03:00, 1492504 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(1))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(1)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(1)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudioDevice_383S(1))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudioDevice_383S(1)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudioDevice_383S(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/17/2011 15:08:16, 29288 bytes
    Other Files:
    Driver Provider: WsAudioDevice_383S(1)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(5))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(5)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(5).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(5)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025018D&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5678 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/4/2008 03:03:00, 1492504 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(3))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(3)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(3).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(3)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(2))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(2)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(2).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(2)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(4))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(4)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(4).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(4)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Line (WsAudio_DeviceS(2))
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: WsAudio_DeviceS(2).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(4))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(4).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudioDevice_383S(1))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudioDevice_383S(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/17/2011 15:08:16, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(5))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(5).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(3))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(3).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(1))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/26/2012 13:24:02, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: G15 Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC226
    FF Driver: n/a

    Device Name: G15 Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC226
    FF Driver: n/a

    Device Name: G15 GamePanel LCD
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC227
    FF Driver: n/a

    Device Name: USB2.0-CRW
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0A48, 0x3302
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2939
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x046D, 0xC223
    | | Location: Port_#0001.Hub_#0003
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | |
    | +-+ USB Human Interface Device
    | | | Vendor/Product ID: 0x045E, 0x0084
    | | | Location: Port_#0003.Hub_#0010
    | | | Matching Device ID: usb\class_03&subclass_01
    | | | Service: HidUsb
    | | |
    | | +-+ HID-compliant mouse
    | | | | Vendor/Product ID: 0x045E, 0x0084
    | | | | Matching Device ID: hid_device_system_mouse
    | | | | Service: mouhid
    | | |
    | +-+ USB Human Interface Device
    | | | Vendor/Product ID: 0x046D, 0xC227
    | | | Location: Port_#0004.Hub_#0010
    | | | Matching Device ID: usb\class_03
    | | | Service: HidUsb
    | | |
    | | +-+ HID-compliant device
    | | | | Vendor/Product ID: 0x046D, 0xC227
    | | | | Matching Device ID: hid_device
    | | | |
    | | +-+ HID Keyboard Device
    | | | | Vendor/Product ID: 0x046D, 0xC227
    | | | | Matching Device ID: hid_device_system_keyboard
    | | | | Service: kbdhid

    Gameport Devices

    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC226
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 27.9 GB
    Total Space: 600.5 GB
    File System: NTFS
    Model: WDC WD6400AAKS-22A7B0

    Drive: F:
    Free Space: 2754.2 GB
    Total Space: 2861.6 GB
    File System: NTFS
    Model: WD My Book 1140 USB Device

    Drive: J:
    Free Space: 6.6 GB
    Total Space:
  • edited December 2012
    I just submitted a dispute charges request with my credit card company. I hope I get a refund, this is crazy stupid.
  • edited December 2012
    Matchew wrote: »
    I would like to re-bump this thread on account of having the same problem. I have troubleshooted, I have tried all the fixes offered in the faq. The only one I can't try is running the .exe in admin. The right-clicking it offers no means of running as admin and there's no compatibility tab in the properties. Out of the kindness of his heart and excitement from his own experience, an online buddy of mine gifted me a copy for Christmas. I've read many people complaining that Telltale doesn't have a sense of urgency in dealing with major bugs. I don't know if this is true, but God if they don't, I hope the fix it up pretty soon.

    You have to go into the Steam folder and locate both the steam.exe and the walkingdead101.exe files there. For example, mine is located:

    D:/games/steam/steamapps/common/thewalkingdead

    Obviously, the D:/games part will be wherever your Steam folder is actually located, but the rest of that is the same for everyone. The steam.exe will be in the main Steam folder, and the walkingdead101.exe will be pretty obvious. Right-click both of those, go to properties, then compatibility. You'll see the option to run as admin, not to mention Windows versions and other settings.

    Hopefully this helps.
  • DjNDBDjNDB Moderator
    edited December 2012
    loates wrote: »
    Card name: Intel(R) G33/G31 Express Chipset Family

    Chip type: Intel(R) GMA 3100
    Display Memory: 286 MB


    Your integrated intel graphics chip does not meet the minimum requirements of TWD:
    PC System Requirements:
    Windows Operating system: Windows XP Service Pack 3 Processor: 2.0 GHz Pentium 4 or equivalent Memory: 3 GB RAM Hard Disk Space: 2 GB Space Free Video Card: ATI or NVidia card w/ 512 MB RAM Direct X 9.0c Audio card required
    Not recommended for Intel integrated graphics

    Installing a recent AMD/Nvidia graphics card could help.
  • edited December 2012
    I tried the fix to run both steam and walking dead as an administrator, doesn't work. And, I saw the comment about my graphics card may not be compatible. I am definitely not going to buy a new graphics card for a $27 game. What do I need to do to get a refund, this is NOT worth it.
  • edited December 2012
    This worked for me - I hope it can help some people

    (1) Right click on WalkingDead101.exe, mine was located in C:\Program Files (x86)\Telltale Games\The Walking Dead\GameData
    (2) Click Properties
    (3) Click on Compatibility tab
    (4) Under Compatibility Mode I checked the box and selected the OS I am running (Windows 7)
    (5) I also selected "Run this program as an administrator" under the "Privilege Level" on the same tab
This discussion has been closed.