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[WD] My saves are lost

posted by IngiPall on - last edited - Viewed by 2.7K users
So, I was going to play episode 2 and I apparently my saves were gone.

I have it on Steam.

What can I do to retrieve my saves?
27 Comments - Linear Discussion: Classic Style
  • DjNDB;628329 said:
    There were similar cases before. You can try if this helps.
    Make sure you backup the folder before though, in case it doesn't work as it should.
    I did everything as listed. But when I tried to load the game, the saves date was today. And would not load. Screen just turned black, and only the Walking Dead menu cursor showed. :confused::mad:
  • why were the other issues addressed but not ours? how difficult is it to have a save recognized by a fucking game...
  • the moderators on here are lazy they say don't spam fool I'm not spamming I paid for the damn game and I expect you all to fix your mistakes.EARN YOUR PAY CHECK AND QUIT BEING LAZY MODERATORS AND CALL TELL TALE GAMES!
  • Lost my saves too. PS3. Said something about corrrupted between ep1 and 2.

    ps This is BS. I want my saves back.
  • 0ak69;629348 said:
    I did everything as listed. But when I tried to load the game, the saves date was today. And would not load. Screen just turned black, and only the Walking Dead menu cursor showed. :confused::mad:
    Same problem here. I've tried a few different saves, my last being save_12. I went backwards through 12,11,10 no difference, always a black screen.
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    DjNDB Moderator
    I just had the black screen after loading a save game issue too.
    What helped was deleting the entire "SyncFs" folder from
    %USERPROFILE%\Documents\Telltale Games\The Walking Dead\
    Just to be sure not to mess up anything, i would make a backup copy of the entire "The Walking Dead" folder though.
  • OK sorted the problem
    It takes some trial and error but it worked for me.
    Zefiend is on the right track.

    1. Copy the last save game to another location (mine was save_12)
    2. Delete all saves.
    3. Start a new game and play until out of the car.
    4. Goto save folder, I had save 1,5 and 6 for some reason.
    5. Copy save_12 back to save game folder.
    6. Here is the trial part - rename save_12 as save_6
    7. Start game, actually load game not just to the save list as this does not change from your last save.
    8. If you get a blank screen and not loading rename as save_5 and repeat.
    9. Keep renaming down until one works.

    I got back to the end of chapter 7 game but the loading screen still only shows chapter 1.

    Hope this works, it saved me 2+ hours play again.

  • Hey I just wanted to say that Loki's concept seems to work.

    It's a bit fiddly and I can't seem to reliably get multiple save games to show up. However, I've just been using slot one and restoring my Old Save 1 and 2 slots into them.
    What I did was:
    1. Created a backup of the Telltale Games\The Walking Dead directory in My Documents.
    2. Deleted above mentioned The Walking Dead folder. (This didn't work the first time so optional step 2 - delete a default prefs file inside my Steam The Walking Dead directory - sadly it didn't recreate itself but it's somewhere around C:\Program Files (x86)\Steam\steamapps\common\the walking dead\Pack\default - I believe it's called prefs.prop)
    3. Played the game until the car crash or until the first save appears (easiest to just play in non full screen mode and just watch the saved game location while you listen to the tedious cop drone on and on.)
    4. When a save (or more likely 2 appear,) exit the game.
    5. Delete the saves that are in there, being sure the note the name of the newest one so probably ""
    6. Locate the save you want to restore in your backed up The Walking Dead folder and copy it back, renaming it to whatever the name you noted in step 5. was - again, probably ""
    7. Launch game and while the Open save screen appears wrong it should resume where you left off. (It's absolutely possible you might need to try different saves as Loki noted but for me, the lastest saves all seemed to work.)

    Since I was playing 2 games, I've just created 2 swappable saved games folders and seem to be able to swap them back and forth - both occupying the save game 1 slot. It's not ideal but at least I was able to finish Ep 2 and keep my other game progress at midway through Ep 1.

    Hope this helps someone,
  • Thanks for verifying Del, pleased it worked. Mine was a bit weird as I ended up renaming my old save as save_4 but the new game i started did not create a save_4 ???

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    MattP Telltale Staff
    This thread is outdated, and we have patched some of the issues mentioned in here. We are also still investigating the issue of lost saves or a corrupted prefs.prop file.

    If anyone is still experiencing these issues, you may find the information you are looking for in our PC/Mac Support sub-forum:
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